--- title: "Musbu ‑ WhatsApp Chat Button vs RT: WhatsApp Chat Button: Shopify app comparison" description: "Compare Musbu ‑ WhatsApp Chat Button and RT: WhatsApp Chat Button on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/musbu-social-chat-button-vs-rt-social-chat-live-chat" markdown_url: "https://shoplist.co/shopify-apps/compare/musbu-social-chat-button-vs-rt-social-chat-live-chat.md" data_as_of: "Nov 9, 2026" --- # Musbu ‑ WhatsApp Chat Button vs RT: WhatsApp Chat Button Shopify app comparison from Shoplist. Store counts as of Nov 9, 2026. ## At a glance - RT is detected on 1.1× as many Shopify stores as Musbu: 2,504 vs 2,184 as of Nov 9, 2026. - On the Shopify App Store: Musbu 4.7 from 227 reviews and RT 4.6 from 249 reviews. - Paid plans start at $1.99/month for Musbu and $6.99/month for RT. - Musbu lists 19 features RT’s listing doesn’t mention, including Animations, Backgrounds, Borders. ## Adoption | Measure | Musbu | RT | Ahead | | --- | --- | --- | --- | | Detected stores | 2,184 — as of Nov 9, 2026 | 2,504 — as of Nov 9, 2026 | RT | | Net store change, 28 days | −27 — estimated | −29 — estimated | | | Stores added, 28 days | 3 — new and returning | 14 — new and returning | RT | | Big-brand share | 12% — of stores of known size | 14% — of stores of known size | | | Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden | | | Top store countries | India, Spain, United Kingdom | Italy, Mexico, India | | ## Reviews | Measure | Musbu | RT | Ahead | | --- | --- | --- | --- | | App Store rating | 4.7 ★ | 4.6 ★ | Musbu | | App Store reviews | 227 | 249 | RT | | New reviews, 28 days | Not enough data | Not enough data | | | Reviewers a year or more in | Not enough data | Not enough data | | ## Pricing | Measure | Musbu | RT | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Not listed | | | Lowest paid monthly plan | $1.99/month | $6.99/month | Musbu | | Longest free trial | 7 days | 7 days | | | Plans listed | 1 | 2 | | ## Listing | Measure | Musbu | RT | Ahead | | --- | --- | --- | --- | | Shopify category rank | Not enough data | \#74 — in Chat | | | Shopify App Charts | Not on this week’s charts | \#10 in Chat | | | Built for Shopify | No | No | | | Launched | May 3, 2023 | Aug 12, 2019 | | | Languages | 1 — English | 1 — English | | | Developer | Codexade | RoarTheme | | ## Listed features - 24 distinct features are listed across these App Store listings; 5 are listed by both. - Musbu lists 24 of them (100%). Listed only by Musbu: Animations, Backgrounds, Borders, Cart page, Chat window, Collection pages, Colors, Custom pages, Custom text, Customer insights, Email chat, Emojis and stickers, Homepage, Landing pages, Mobile responsive, Product pages, Search page, Social media, Styling. - RT lists 5 of them (21%). ### Coverage by App Store category | Category | Musbu | RT | | --- | --- | --- | | Badges and icons | 14/14 | 0/14 | | Badges and icons › Customization | 7/7 | 0/7 | | Badges and icons › Icon position | 7/7 | 0/7 | | Chat | 10/10 | 5/10 | | Chat › Customization | 6/6 | 4/6 | | Chat › Real-time messaging | 4/4 | 1/4 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations None of these App Store listings names a platform it works with. ## Pricing plans ### Musbu | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Pro plan | $1.99/month | 7-day free trial | 20\+ Chat channels \(Unlimited views\) | ### RT | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Basic | Free to install | Not listed | $25 for Trademark removal | | Premium | $6.99/month | 7-day free trial | Trademark removal | ## Frequently asked questions ### Which is more popular, Musbu or RT? RT is detected on 1.1× as many Shopify stores as Musbu: 2,504 vs 2,184 as of Nov 9, 2026. ### Is Musbu or RT cheaper? Paid plans start at $1.99/month for Musbu and $6.99/month for RT. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, Musbu or RT? On the Shopify App Store: Musbu 4.7 from 227 reviews and RT 4.6 from 249 reviews. ### What features does each app list that the other doesn’t? Musbu lists 19 the others don’t mention, such as Animations, Backgrounds, Borders, Cart page. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Are stores switching between Musbu and RT? 1 store dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled. ## Links - [Musbu ‑ WhatsApp Chat Button vs RT: WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/compare/musbu-social-chat-button-vs-rt-social-chat-live-chat) - [Musbu ‑ WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/musbu-social-chat-button) ([Markdown](https://shoplist.co/shopify-apps/musbu-social-chat-button.md)) - [RT: WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/rt-social-chat-live-chat) ([Markdown](https://shoplist.co/shopify-apps/rt-social-chat-live-chat.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Musbu and RT are as of Nov 9, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).