---
title: "Loop Returns & Exchanges vs ReturnGO Returns & Exchanges: Shopify app comparison"
description: "Compare Loop Returns & Exchanges and ReturnGO Returns & Exchanges on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/loop-returns-exchanges-vs-returngo-returns-exchanges"
markdown_url: "https://shoplist.co/shopify-apps/compare/loop-returns-exchanges-vs-returngo-returns-exchanges.md"
data_as_of: "Nov 8, 2026"
---

# Loop Returns & Exchanges vs ReturnGO Returns & Exchanges

Shopify app comparison from Shoplist. Store counts as of Nov 8, 2026.

## At a glance

- Loop Returns & Exchanges is detected on 2.7× as many Shopify stores as ReturnGO Returns & Exchanges: 3,542 vs 1,292 as of Nov 8, 2026.
- On the Shopify App Store: Loop Returns & Exchanges 4.6 from 449 reviews and ReturnGO Returns & Exchanges 4.9 from 408 reviews.
- Only Loop Returns & Exchanges lists a free plan. Paid plans start at $340/month for Loop Returns & Exchanges and $147/month for ReturnGO Returns & Exchanges.
- ReturnGO Returns & Exchanges lists 2 features Loop Returns & Exchanges’s listing doesn’t mention, including Dashboards, Discount codes.

## Adoption

| Measure | Loop Returns & Exchanges | ReturnGO Returns & Exchanges | Ahead |
| --- | --- | --- | --- |
| Detected stores | 3,542 — as of Nov 8, 2026 | 1,292 — as of Nov 8, 2026 | Loop Returns & Exchanges |
| Net store change, 28 days | −40 — estimated | −8 — estimated |  |
| Stores added, 28 days | 50 — new and returning | 13 — new and returning | Loop Returns & Exchanges |
| Big-brand share | 57% — of stores of known size | 34% — of stores of known size |  |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, Australia, United Kingdom | United States, Australia, United Kingdom |  |

## Reviews

| Measure | Loop Returns & Exchanges | ReturnGO Returns & Exchanges | Ahead |
| --- | --- | --- | --- |
| App Store rating | 4.6 ★ | 4.9 ★ | ReturnGO Returns & Exchanges |
| App Store reviews | 449 | 408 | Loop Returns & Exchanges |
| New reviews, 28 days | 3 | 2 | Loop Returns & Exchanges |
| Reviewers a year or more in | 69% | 56% | Loop Returns & Exchanges |

## Pricing

| Measure | Loop Returns & Exchanges | ReturnGO Returns & Exchanges | Ahead |
| --- | --- | --- | --- |
| Free plan | Yes | Not listed |  |
| Lowest paid monthly plan | $340/month | $147/month | ReturnGO Returns & Exchanges |
| Longest free trial | Not listed | 14 days |  |
| Plans listed | 2 | 2 |  |

## Listing

| Measure | Loop Returns & Exchanges | ReturnGO Returns & Exchanges | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#9 — in Returns and exchanges | \#14 — in Returns and exchanges | Loop Returns & Exchanges |
| Shopify App Charts | \#3 in Returns and exchanges | \#5 in Returns and exchanges |  |
| Built for Shopify | No | No |  |
| Launched | May 27, 2021 | Sep 14, 2020 |  |
| Languages | 1 — English | 1 — English |  |
| Developer | Loop | ReturnGO |  |

## Listed features

- 44 distinct features are listed across these App Store listings; 42 are listed by both.
- Loop Returns & Exchanges lists 42 of them (95%).
- ReturnGO Returns & Exchanges lists 44 of them (100%). Listed only by ReturnGO Returns & Exchanges: Dashboards, Discount codes.

### Coverage by App Store category

| Category | Loop Returns & Exchanges | ReturnGO Returns & Exchanges |
| --- | --- | --- |
| Order tracking | 17/18 | 18/18 |
| Order tracking › Notifications | 6/6 | 6/6 |
| Order tracking › Tracking | 11/12 | 12/12 |
| Returns and exchanges | 25/26 | 26/26 |
| Returns and exchanges › Return management | 16/16 | 16/16 |
| Returns and exchanges › Return options | 9/10 | 10/10 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- Both list: Gorgias.
- Only Loop Returns & Exchanges lists: Shopify POS, Checkout, Klaviyo, Shiphero, NetSuite, Attentive, Global-E.
- Only ReturnGO Returns & Exchanges lists: USPS, Canada Post, Shippo, Shipstation, Sendcloud.

## Pricing plans

### Loop Returns & Exchanges

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Checkout\+ | Free | Not listed | None listed |
| Returns | $340/month | Not listed | None listed |

### ReturnGO Returns & Exchanges

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Premium | $147/month | 14-day free trial | 110 returns included/month. $1.25 per extra return. Add-ons & Integrations available. |
| Pro | $297/month | 14-day free trial | 300 returns included/month. $0.90 per extra return. Add-ons & Integrations available. |

## Frequently asked questions

### Which is more popular, Loop Returns & Exchanges or ReturnGO Returns & Exchanges?

Loop Returns & Exchanges is detected on 2.7× as many Shopify stores as ReturnGO Returns & Exchanges: 3,542 vs 1,292 as of Nov 8, 2026.

### Is Loop Returns & Exchanges or ReturnGO Returns & Exchanges cheaper?

Only Loop Returns & Exchanges lists a free plan. Paid plans start at $340/month for Loop Returns & Exchanges and $147/month for ReturnGO Returns & Exchanges. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, Loop Returns & Exchanges or ReturnGO Returns & Exchanges?

On the Shopify App Store: Loop Returns & Exchanges 4.6 from 449 reviews and ReturnGO Returns & Exchanges 4.9 from 408 reviews.

### What features does each app list that the other doesn’t?

ReturnGO Returns & Exchanges lists 2 the others don’t mention, such as Dashboards, Discount codes. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Are stores switching between Loop Returns & Exchanges and ReturnGO Returns & Exchanges?

37 stores dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

## Links

- [Loop Returns & Exchanges vs ReturnGO Returns & Exchanges on Shoplist](https://shoplist.co/shopify-apps/compare/loop-returns-exchanges-vs-returngo-returns-exchanges)
- [Loop Returns & Exchanges on Shoplist](https://shoplist.co/shopify-apps/loop-returns-exchanges) ([Markdown](https://shoplist.co/shopify-apps/loop-returns-exchanges.md))
- [ReturnGO Returns & Exchanges on Shoplist](https://shoplist.co/shopify-apps/returngo-returns-exchanges) ([Markdown](https://shoplist.co/shopify-apps/returngo-returns-exchanges.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Loop Returns & Exchanges and ReturnGO Returns & Exchanges are as of Nov 8, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).
