---
title: "KNO Post Purchase Surveys vs Zigpoll Customer Surveys: Shopify app comparison"
description: "Compare KNO Post Purchase Surveys and Zigpoll Customer Surveys on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/kno-post-purchase-surveys-vs-zigpoll-customer-surveys"
markdown_url: "https://shoplist.co/shopify-apps/compare/kno-post-purchase-surveys-vs-zigpoll-customer-surveys.md"
data_as_of: "Nov 8, 2026"
---

# KNO Post Purchase Surveys vs Zigpoll Customer Surveys

Shopify app comparison from Shoplist. Store counts as of Nov 8, 2026.

## At a glance

- Zigpoll Customer Surveys is detected on 6.2× as many Shopify stores as KNO Post Purchase Surveys: 3,973 vs 644 as of Nov 8, 2026.
- On the Shopify App Store: KNO Post Purchase Surveys 4.9 from 118 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for KNO Post Purchase Surveys and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 12 features KNO Post Purchase Surveys’s listing doesn’t mention, including Abandoned cart, AI insights, Custom dashboards.

## Adoption

| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Detected stores | 644 — as of Nov 8, 2026 | 3,973 — as of Nov 8, 2026 | Zigpoll Customer Surveys |
| Net store change, 28 days | 0 — estimated | \+72 — estimated |  |
| Stores added, 28 days | Not enough data | 129 — new and returning |  |
| Big-brand share | 43% — of stores of known size | 16% — of stores of known size |  |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, United Kingdom |  |

## Reviews

| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| App Store rating | 4.9 ★ | 5.0 ★ | Zigpoll Customer Surveys |
| App Store reviews | 118 | 602 | Zigpoll Customer Surveys |
| New reviews, 28 days | 0 | 11 | Zigpoll Customer Surveys |
| Reviewers a year or more in | 53% | 21% | KNO Post Purchase Surveys |

## Pricing

| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Free plan | Not listed | Yes |  |
| Lowest paid monthly plan | $19/month | $39/month | KNO Post Purchase Surveys |
| Longest free trial | 7 days | Not listed |  |
| Plans listed | 3 | 4 |  |

## Listing

| Measure | KNO Post Purchase Surveys | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#19 — in Surveys | \#3 — in Surveys | Zigpoll Customer Surveys |
| Shopify App Charts | \#8 in Surveys | \#1 in Surveys |  |
| Built for Shopify | No | No |  |
| Launched | Oct 19, 2020 | Apr 23, 2019 |  |
| Languages | 1 — English | 1 — English |  |
| Developer | KnoCommerce Inc | Argonautic Labs |  |

## Listed features

- 44 distinct features are listed across these App Store listings; 21 are listed by both.
- KNO Post Purchase Surveys lists 32 of them (73%). Listed only by KNO Post Purchase Surveys: Benchmarking, Checkout analytics, Cohort analysis, Funnel analysis, Historical analysis, Lifetime value \(LTV\), Marketing attribution, Pixel tracking, Real-time tracking, ROAS, UTM tracking.
- Zigpoll Customer Surveys lists 33 of them (75%). Listed only by Zigpoll Customer Surveys: Abandoned cart, AI insights, Custom dashboards, Drag-and-drop editor, Event tracking, File upload, Multi-language, Multi-page, Notifications, Pop-ups, Purchase tracking, Templates.

### Coverage by App Store category

| Category | KNO Post Purchase Surveys | Zigpoll Customer Surveys |
| --- | --- | --- |
| Analytics | 17/23 | 12/23 |
| Analytics › Customer behavior | 6/7 | 4/7 |
| Analytics › Marketing and sales | 6/9 | 3/9 |
| Analytics › Visuals and reports | 5/7 | 5/7 |
| Surveys | 15/21 | 21/21 |
| Surveys › Form customization | 4/10 | 10/10 |
| Surveys › Submission management | 5/5 | 5/5 |
| Surveys › Survey types | 6/6 | 6/6 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- Both list: Checkout, Customer accounts, Shopify Flow, Klaviyo, Google Analytics.
- Only KNO Post Purchase Surveys lists: ReCharge, Peel Insights, Triple Whale, TikTok.
- Only Zigpoll Customer Surveys lists: Mailchimp, Gorgias, ActiveCampaign.

## Pricing plans

### KNO Post Purchase Surveys

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Starter | $19/month | 7-day free trial | None listed |
| Analyst | $119/month | 7-day free trial | None listed |
| Pro | $299/month | 7-day free trial | None listed |

### Zigpoll Customer Surveys

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Lite | Free | Not listed | None listed |
| Standard | $39/month | Not listed | None listed |
| Advanced | $129/month | Not listed | None listed |
| Premier | $399/month | Not listed | None listed |

## Frequently asked questions

### Which is more popular, KNO Post Purchase Surveys or Zigpoll Customer Surveys?

Zigpoll Customer Surveys is detected on 6.2× as many Shopify stores as KNO Post Purchase Surveys: 3,973 vs 644 as of Nov 8, 2026.

### Is KNO Post Purchase Surveys or Zigpoll Customer Surveys cheaper?

Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $19/month for KNO Post Purchase Surveys and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, KNO Post Purchase Surveys or Zigpoll Customer Surveys?

On the Shopify App Store: KNO Post Purchase Surveys 4.9 from 118 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.

### What features does each app list that the other doesn’t?

KNO Post Purchase Surveys lists 11 the others don’t mention, such as Benchmarking, Checkout analytics, Cohort analysis, Funnel analysis. Zigpoll Customer Surveys lists 12 the others don’t mention, such as Abandoned cart, AI insights, Custom dashboards, Drag-and-drop editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

## Links

- [KNO Post Purchase Surveys vs Zigpoll Customer Surveys on Shoplist](https://shoplist.co/shopify-apps/compare/kno-post-purchase-surveys-vs-zigpoll-customer-surveys)
- [KNO Post Purchase Surveys on Shoplist](https://shoplist.co/shopify-apps/kno-post-purchase-surveys) ([Markdown](https://shoplist.co/shopify-apps/kno-post-purchase-surveys.md))
- [Zigpoll Customer Surveys on Shoplist](https://shoplist.co/shopify-apps/zigpoll-customer-surveys) ([Markdown](https://shoplist.co/shopify-apps/zigpoll-customer-surveys.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for KNO Post Purchase Surveys and Zigpoll Customer Surveys are as of Nov 8, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).