---
title: "Juphy: AI Chatbot & ChatGPT vs SmartBot: Leading AI Chatbot: Shopify app comparison"
description: "Compare Juphy: AI Chatbot & ChatGPT and SmartBot: Leading AI Chatbot on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/juphy-ai-chatbot-chatgpt-vs-smartbot-leading-ai-chatbot"
markdown_url: "https://shoplist.co/shopify-apps/compare/juphy-ai-chatbot-chatgpt-vs-smartbot-leading-ai-chatbot.md"
data_as_of: "Nov 8, 2026"
---

# Juphy: AI Chatbot & ChatGPT vs SmartBot: Leading AI Chatbot

Shopify app comparison from Shoplist. Store counts as of Nov 8, 2026.

## At a glance

- SmartBot is detected on 12× as many Shopify stores as Juphy: 1,342 vs 108 as of Nov 8, 2026.
- On the Shopify App Store: Juphy 4.9 from 36 reviews and SmartBot 4.7 from 457 reviews.
- Only SmartBot lists a free plan. Paid plans start at $19/month for Juphy and $30/month for SmartBot.
- Juphy lists 10 features SmartBot’s listing doesn’t mention, including Cart upsell, Chat assignment, Conversion rates.

## Adoption

| Measure | Juphy | SmartBot | Ahead |
| --- | --- | --- | --- |
| Detected stores | 108 — as of Nov 8, 2026 | 1,342 — as of Nov 8, 2026 | SmartBot |
| Net store change, 28 days | −1 — estimated | −2 — estimated |  |
| Stores added, 28 days | 1 — new and returning | 16 — new and returning | SmartBot |
| Big-brand share | Not enough data | 8% — of stores of known size |  |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, United Kingdom, Australia | United States, United Kingdom, Germany |  |

## Reviews

| Measure | Juphy | SmartBot | Ahead |
| --- | --- | --- | --- |
| App Store rating | 4.9 ★ | 4.7 ★ | Juphy |
| App Store reviews | 36 | 457 | SmartBot |
| New reviews, 28 days | 0 | 0 | SmartBot |
| Reviewers a year or more in | Not enough data | 2% |  |

## Pricing

| Measure | Juphy | SmartBot | Ahead |
| --- | --- | --- | --- |
| Free plan | Not listed | Yes |  |
| Lowest paid monthly plan | $19/month | $30/month | Juphy |
| Longest free trial | 14 days | Not listed |  |
| Plans listed | 3 | 4 |  |

## Listing

| Measure | Juphy | SmartBot | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#145 — in Chat | \#13 — in Chat | SmartBot |
| Shopify App Charts | Not on this week’s charts | \#21 in Chat |  |
| Built for Shopify | Yes | Yes |  |
| Launched | Dec 18, 2023 | Aug 1, 2023 |  |
| Languages | 1 — English | 11 — English, French, German |  |
| Developer | Juphy, Inc. | BestChat |  |

## Listed features

- 31 distinct features are listed across these App Store listings; 16 are listed by both.
- Juphy lists 26 of them (84%). Listed only by Juphy: Cart upsell, Chat assignment, Conversion rates, Cross-sell, Custom rules, Customer insights, Funnel performance, Quick replies, Social media, Tagging.
- SmartBot lists 21 of them (68%). Listed only by SmartBot: Agent avatar, Discounts, Multi-currency, Multi-language, Optimization suggestions.

### Coverage by App Store category

| Category | Juphy | SmartBot |
| --- | --- | --- |
| Chat | 16/19 | 13/19 |
| Chat › Automated responses | 6/7 | 5/7 |
| Chat › Customization | 7/8 | 6/8 |
| Chat › Real-time messaging | 3/4 | 2/4 |
| Upsell and cross-sell | 10/12 | 8/12 |
| Upsell and cross-sell › Analytics | 3/4 | 2/4 |
| Upsell and cross-sell › Customization | 5/6 | 4/6 |
| Upsell and cross-sell › Offers and recommendations | 2/2 | 2/2 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- Both list: Checkout.
- Only Juphy lists: Zendesk, Gorgias, Klaviyo.
- Only SmartBot lists: ChatGPT, GPT-4o, Gemini.

## Pricing plans

### Juphy

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Starter | $19/month | 14-day free trial | None listed |
| Essentials | $49/month | 14-day free trial | None listed |
| Scale | $99/month | 14-day free trial | None listed |

### SmartBot

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Free | Free | Not listed | None listed |
| Starter | $30/month | Not listed | Essential 24/7 AI customer support for new stores. |
| Growth | $100/month | Not listed | Boost sales and deepen engagement for expanding stores. |
| Pro | $300/month | Not listed | Advanced features and superior performance for high-volume stores. |

## Frequently asked questions

### Which is more popular, Juphy or SmartBot?

SmartBot is detected on 12× as many Shopify stores as Juphy: 1,342 vs 108 as of Nov 8, 2026.

### Is Juphy or SmartBot cheaper?

Only SmartBot lists a free plan. Paid plans start at $19/month for Juphy and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, Juphy or SmartBot?

On the Shopify App Store: Juphy 4.9 from 36 reviews and SmartBot 4.7 from 457 reviews.

### What features does each app list that the other doesn’t?

Juphy lists 10 the others don’t mention, such as Cart upsell, Chat assignment, Conversion rates, Cross-sell. SmartBot lists 5 the others don’t mention, such as Agent avatar, Discounts, Multi-currency, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

## Links

- [Juphy: AI Chatbot & ChatGPT vs SmartBot: Leading AI Chatbot on Shoplist](https://shoplist.co/shopify-apps/compare/juphy-ai-chatbot-chatgpt-vs-smartbot-leading-ai-chatbot)
- [Juphy: AI Chatbot & ChatGPT on Shoplist](https://shoplist.co/shopify-apps/juphy-ai-chatbot-chatgpt) ([Markdown](https://shoplist.co/shopify-apps/juphy-ai-chatbot-chatgpt.md))
- [SmartBot: Leading AI Chatbot on Shoplist](https://shoplist.co/shopify-apps/smartbot-leading-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/smartbot-leading-ai-chatbot.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Juphy and SmartBot are as of Nov 8, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).