---
title: "Hitsteps Web Analytics vs Hotjar Install: Shopify app comparison"
description: "Compare Hitsteps Web Analytics and Hotjar Install on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/hitsteps-analytics-vs-hotjar-install"
markdown_url: "https://shoplist.co/shopify-apps/compare/hitsteps-analytics-vs-hotjar-install.md"
data_as_of: "Nov 2, 2026"
---

# Hitsteps Web Analytics vs Hotjar Install

Shopify app comparison from Shoplist. Store counts as of Nov 2, 2026.

## At a glance

- Hotjar Install is detected on 248× as many Shopify stores as Hitsteps Web Analytics: 28,575 vs 115 as of Nov 2, 2026.
- On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and Hotjar Install 4.3 from 205 reviews.
- Only Hitsteps Web Analytics lists a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $0.99/month for Hotjar Install.
- Hotjar Install lists 5 features Hitsteps Web Analytics’s listing doesn’t mention, including Activity tracking, Analytics dashboard, Benchmarking.

## Adoption

| Measure | Hitsteps Web Analytics | Hotjar Install | Ahead |
| --- | --- | --- | --- |
| Detected stores | 115 — as of Nov 2, 2026 | 28,575 — as of Nov 2, 2026 | Hotjar Install |
| Net store change, 28 days | 0 — estimated | −334 — estimated |  |
| Stores added, 28 days | Not enough data | 484 — new and returning |  |
| Big-brand share | Not enough data | 17% — of stores of known size |  |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, Australia, United Kingdom | United States, United Kingdom, Australia |  |

## Reviews

| Measure | Hitsteps Web Analytics | Hotjar Install | Ahead |
| --- | --- | --- | --- |
| App Store rating | 5.0 ★ | 4.3 ★ | Hitsteps Web Analytics |
| App Store reviews | 26 | 205 | Hotjar Install |
| New reviews, 28 days | 0 | 2 | Hotjar Install |
| Reviewers a year or more in | Not enough data | 5% |  |

## Pricing

| Measure | Hitsteps Web Analytics | Hotjar Install | Ahead |
| --- | --- | --- | --- |
| Free plan | Yes | Not listed |  |
| Lowest paid monthly plan | $4.99/month | $0.99/month | Hotjar Install |
| Longest free trial | 7 days | 7 days |  |
| Plans listed | 4 | 2 |  |

## Listing

| Measure | Hitsteps Web Analytics | Hotjar Install | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#279 — in Analytics | \#80 — in Analytics | Hotjar Install |
| Shopify App Charts | Not on this week’s charts | \#13 on the Shoplist 100 |  |
| Built for Shopify | No | No |  |
| Launched | Oct 20, 2015 | Jul 20, 2018 |  |
| Languages | 1 — English | 1 — English |  |
| Developer | Hitsteps | Dualsided |  |

## Listed features

- 5 distinct features are listed across these App Store listings; 0 are listed by both.
- Hitsteps Web Analytics lists 0 of them (0%).
- Hotjar Install lists 5 of them (100%). Listed only by Hotjar Install: Activity tracking, Analytics dashboard, Benchmarking, Funnel analysis, Heatmaps.

### Coverage by App Store category

| Category | Hitsteps Web Analytics | Hotjar Install |
| --- | --- | --- |
| Analytics | 0/5 | 5/5 |
| Analytics › Customer behavior | 0/1 | 1/1 |
| Analytics › Marketing and sales | 0/1 | 1/1 |
| Analytics › Visuals and reports | 0/3 | 3/3 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- No platform appears in every listing.
- Only Hitsteps Web Analytics lists: Checkout, WordPress, Joomla, ImpressPages, Wix, prestashop.
- Only Hotjar Install lists: Hotjar.

## Pricing plans

### Hitsteps Web Analytics

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Free Plan | Free | Not listed | None listed |
| Starter Plan | $4.99/month | 7-day free trial | None listed |
| Growth Plan | $9.99/month | 7-day free trial | None listed |
| Pro Plan | $21/month | 7-day free trial | Plans with higher data capacity and more pageviews limit are available |

### Hotjar Install

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| BASIC | $0.99/month | 7-day free trial | None listed |
| PRO | $2.99/month | 7-day free trial | None listed |

## Frequently asked questions

### Which is more popular, Hitsteps Web Analytics or Hotjar Install?

Hotjar Install is detected on 248× as many Shopify stores as Hitsteps Web Analytics: 28,575 vs 115 as of Nov 2, 2026.

### Is Hitsteps Web Analytics or Hotjar Install cheaper?

Only Hitsteps Web Analytics lists a free plan. Paid plans start at $4.99/month for Hitsteps Web Analytics and $0.99/month for Hotjar Install. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, Hitsteps Web Analytics or Hotjar Install?

On the Shopify App Store: Hitsteps Web Analytics 5.0 from 26 reviews and Hotjar Install 4.3 from 205 reviews.

### What features does each app list that the other doesn’t?

Hotjar Install lists 5 the others don’t mention, such as Activity tracking, Analytics dashboard, Benchmarking, Funnel analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled.

## Links

- [Hitsteps Web Analytics vs Hotjar Install on Shoplist](https://shoplist.co/shopify-apps/compare/hitsteps-analytics-vs-hotjar-install)
- [Hitsteps Web Analytics on Shoplist](https://shoplist.co/shopify-apps/hitsteps-analytics) ([Markdown](https://shoplist.co/shopify-apps/hitsteps-analytics.md))
- [Hotjar Install on Shoplist](https://shoplist.co/shopify-apps/hotjar-install) ([Markdown](https://shoplist.co/shopify-apps/hotjar-install.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Hitsteps Web Analytics and Hotjar Install are as of Nov 2, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).