---
title: "Grapevine Post Purchase Survey vs Zigpoll Customer Surveys: Shopify app comparison"
description: "Compare Grapevine Post Purchase Survey and Zigpoll Customer Surveys on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/grapevine-post-purchase-survey-vs-zigpoll-customer-surveys"
markdown_url: "https://shoplist.co/shopify-apps/compare/grapevine-post-purchase-survey-vs-zigpoll-customer-surveys.md"
data_as_of: "Nov 9, 2026"
---

# Grapevine Post Purchase Survey vs Zigpoll Customer Surveys

Shopify app comparison from Shoplist. Store counts as of Nov 9, 2026.

## At a glance

- Zigpoll Customer Surveys is detected on 7.7× as many Shopify stores as Grapevine Post Purchase Survey: 4,004 vs 518 as of Nov 9, 2026.
- On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 17 features Grapevine Post Purchase Survey’s listing doesn’t mention, including Abandoned cart, AI insights, Analytics dashboard.

## Adoption

| Measure | Grapevine Post Purchase Survey | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Detected stores | 518 — as of Nov 9, 2026 | 4,004 — as of Nov 9, 2026 | Zigpoll Customer Surveys |
| Net store change, 28 days | 0 — estimated | \+71 — estimated |  |
| Stores added, 28 days | Not enough data | 126 — new and returning |  |
| Big-brand share | 36% — of stores of known size | 16% — of stores of known size |  |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, Germany, United Kingdom | United States, Germany, United Kingdom |  |

## Reviews

| Measure | Grapevine Post Purchase Survey | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| App Store rating | 5.0 ★ | 5.0 ★ |  |
| App Store reviews | 238 | 602 | Zigpoll Customer Surveys |
| New reviews, 28 days | 8 | 11 | Zigpoll Customer Surveys |
| Reviewers a year or more in | 32% | 21% | Grapevine Post Purchase Survey |

## Pricing

| Measure | Grapevine Post Purchase Survey | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Free plan | Not listed | Yes |  |
| Lowest paid monthly plan | $25/month | $39/month | Grapevine Post Purchase Survey |
| Longest free trial | 14 days | Not listed |  |
| Plans listed | 1 | 4 |  |

## Listing

| Measure | Grapevine Post Purchase Survey | Zigpoll Customer Surveys | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#2 — in Surveys | \#3 — in Surveys | Grapevine Post Purchase Survey |
| Shopify App Charts | \#6 in Surveys | \#1 in Surveys |  |
| Built for Shopify | Yes | No |  |
| Launched | Aug 17, 2017 | Apr 23, 2019 |  |
| Languages | 1 — English | 1 — English |  |
| Developer | Union Works Apps | Argonautic Labs |  |

## Listed features

- 39 distinct features are listed across these App Store listings; 16 are listed by both.
- Grapevine Post Purchase Survey lists 22 of them (56%). Listed only by Grapevine Post Purchase Survey: Benchmarking, Cohort analysis, Funnel analysis, Historical analysis, Marketing attribution, ROAS.
- Zigpoll Customer Surveys lists 33 of them (85%). Listed only by Zigpoll Customer Surveys: Abandoned cart, AI insights, Analytics dashboard, Custom dashboards, Custom styles, Data export, Email, Event tracking, File upload, Multi-page, Notifications, Pop-ups, Purchase tracking, Real-time editing, SMS, Templates, Visitor IP.

### Coverage by App Store category

| Category | Grapevine Post Purchase Survey | Zigpoll Customer Surveys |
| --- | --- | --- |
| Analytics | 9/18 | 12/18 |
| Analytics › Customer behavior | 3/5 | 4/5 |
| Analytics › Marketing and sales | 3/6 | 3/6 |
| Analytics › Visuals and reports | 3/7 | 5/7 |
| Surveys | 13/21 | 21/21 |
| Surveys › Form customization | 4/10 | 10/10 |
| Surveys › Submission management | 3/5 | 5/5 |
| Surveys › Survey types | 6/6 | 6/6 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- Both list: Checkout, Customer accounts, Shopify Flow, Klaviyo, Google Analytics, Checkout Extensions.
- Only Grapevine Post Purchase Survey lists: Shopify POS, POS, OrderlyEmail, Flow.
- Only Zigpoll Customer Surveys lists: Mailchimp, Gorgias, ActiveCampaign.

## Pricing plans

### Grapevine Post Purchase Survey

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Complete | $25/month | 14-day free trial | None listed |

### Zigpoll Customer Surveys

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Lite | Free | Not listed | None listed |
| Standard | $39/month | Not listed | None listed |
| Advanced | $129/month | Not listed | None listed |
| Premier | $399/month | Not listed | None listed |

## Frequently asked questions

### Which is more popular, Grapevine Post Purchase Survey or Zigpoll Customer Surveys?

Zigpoll Customer Surveys is detected on 7.7× as many Shopify stores as Grapevine Post Purchase Survey: 4,004 vs 518 as of Nov 9, 2026.

### Is Grapevine Post Purchase Survey or Zigpoll Customer Surveys cheaper?

Only Zigpoll Customer Surveys lists a free plan. Paid plans start at $25/month for Grapevine Post Purchase Survey and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, Grapevine Post Purchase Survey or Zigpoll Customer Surveys?

On the Shopify App Store: Grapevine Post Purchase Survey 5.0 from 238 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.

### What features does each app list that the other doesn’t?

Grapevine Post Purchase Survey lists 6 the others don’t mention, such as Benchmarking, Cohort analysis, Funnel analysis, Historical analysis. Zigpoll Customer Surveys lists 17 the others don’t mention, such as Abandoned cart, AI insights, Analytics dashboard, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.

## Links

- [Grapevine Post Purchase Survey vs Zigpoll Customer Surveys on Shoplist](https://shoplist.co/shopify-apps/compare/grapevine-post-purchase-survey-vs-zigpoll-customer-surveys)
- [Grapevine Post Purchase Survey on Shoplist](https://shoplist.co/shopify-apps/grapevine-post-purchase-survey) ([Markdown](https://shoplist.co/shopify-apps/grapevine-post-purchase-survey.md))
- [Zigpoll Customer Surveys on Shoplist](https://shoplist.co/shopify-apps/zigpoll-customer-surveys) ([Markdown](https://shoplist.co/shopify-apps/zigpoll-customer-surveys.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Grapevine Post Purchase Survey and Zigpoll Customer Surveys are as of Nov 9, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).