---
title: "Conversagent AI Support & Chat vs SmartBot: Leading AI Chatbot: Shopify app comparison"
description: "Compare Conversagent AI Support & Chat and SmartBot: Leading AI Chatbot on detected Shopify stores, App Store reviews, pricing, listed features and integrations."
canonical_url: "https://shoplist.co/shopify-apps/compare/conversagent-ai-shop-assistant-vs-smartbot-leading-ai-chatbot"
markdown_url: "https://shoplist.co/shopify-apps/compare/conversagent-ai-shop-assistant-vs-smartbot-leading-ai-chatbot.md"
data_as_of: "Nov 8, 2026"
---

# Conversagent AI Support & Chat vs SmartBot: Leading AI Chatbot

Shopify app comparison from Shoplist. Store counts as of Nov 8, 2026.

## At a glance

- SmartBot is detected on 13× as many Shopify stores as Conversagent AI Support & Chat: 1,357 vs 104 as of Nov 8, 2026.
- On the Shopify App Store: Conversagent AI Support & Chat 4.9 from 38 reviews and SmartBot 4.7 from 457 reviews.
- Only SmartBot lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $30/month for SmartBot.
- Conversagent AI Support & Chat lists 9 features SmartBot’s listing doesn’t mention, including Cart upsell, Chat assignment, Conversion rates.

## Adoption

| Measure | Conversagent AI Support & Chat | SmartBot | Ahead |
| --- | --- | --- | --- |
| Detected stores | 104 — as of Nov 8, 2026 | 1,357 — as of Nov 8, 2026 | SmartBot |
| Net store change, 28 days | 0 — estimated | −2 — estimated |  |
| Stores added, 28 days | 2 — new and returning | 16 — new and returning | SmartBot |
| Big-brand share | Not enough data | 8% — of stores of known size |  |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |  |
| Top store countries | United States, Australia, Sweden | United States, United Kingdom, Germany |  |

## Reviews

| Measure | Conversagent AI Support & Chat | SmartBot | Ahead |
| --- | --- | --- | --- |
| App Store rating | 4.9 ★ | 4.7 ★ | Conversagent AI Support & Chat |
| App Store reviews | 38 | 457 | SmartBot |
| New reviews, 28 days | 0 | 0 |  |
| Reviewers a year or more in | Not enough data | 2% |  |

## Pricing

| Measure | Conversagent AI Support & Chat | SmartBot | Ahead |
| --- | --- | --- | --- |
| Free plan | Not listed | Yes |  |
| Lowest paid monthly plan | $19/month | $30/month | Conversagent AI Support & Chat |
| Longest free trial | 21 days | Not listed |  |
| Plans listed | 3 | 4 |  |

## Listing

| Measure | Conversagent AI Support & Chat | SmartBot | Ahead |
| --- | --- | --- | --- |
| Shopify category rank | \#158 — in Chat | \#13 — in Chat | SmartBot |
| Shopify App Charts | \#10 on Featured by Shopify in Chat | \#21 in Chat |  |
| Built for Shopify | Yes | Yes |  |
| Launched | Jul 7, 2023 | Aug 1, 2023 |  |
| Languages | 1 — English | 11 — English, French, German |  |
| Developer | Clevertar | BestChat |  |

## Listed features

- 30 distinct features are listed across these App Store listings; 20 are listed by both.
- Conversagent AI Support & Chat lists 29 of them (97%). Listed only by Conversagent AI Support & Chat: Cart upsell, Chat assignment, Conversion rates, Cross-sell, Customer insights, Order updates, Product add-ons, Quick replies, Real-time translation.
- SmartBot lists 21 of them (70%). Listed only by SmartBot: Multi-currency.

### Coverage by App Store category

| Category | Conversagent AI Support & Chat | SmartBot |
| --- | --- | --- |
| Chat | 19/19 | 13/19 |
| Chat › Automated responses | 8/8 | 5/8 |
| Chat › Customization | 7/7 | 6/7 |
| Chat › Real-time messaging | 4/4 | 2/4 |
| Upsell and cross-sell | 10/11 | 8/11 |
| Upsell and cross-sell › Analytics | 3/3 | 2/3 |
| Upsell and cross-sell › Customization | 4/5 | 4/5 |
| Upsell and cross-sell › Offers and recommendations | 3/3 | 2/3 |

A feature missing from a listing may still be supported; this compares what each App Store listing says.

## Integrations

- Both list: ChatGPT, GPT4, GPT-4o.
- Only Conversagent AI Support & Chat lists: OpenAI.
- Only SmartBot lists: Checkout, Gemini.

## Pricing plans

### Conversagent AI Support & Chat

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Starter | $19/month | 21-day free trial | None listed |
| Grow | $39/month | 21-day free trial | None listed |
| Pro | $99/month | 21-day free trial | None listed |

### SmartBot

| Plan | Price | Free trial | Additional charges |
| --- | --- | --- | --- |
| Free | Free | Not listed | None listed |
| Starter | $30/month | Not listed | Essential 24/7 AI customer support for new stores. |
| Growth | $100/month | Not listed | Boost sales and deepen engagement for expanding stores. |
| Pro | $300/month | Not listed | Advanced features and superior performance for high-volume stores. |

## Frequently asked questions

### Which is more popular, Conversagent AI Support & Chat or SmartBot?

SmartBot is detected on 13× as many Shopify stores as Conversagent AI Support & Chat: 1,357 vs 104 as of Nov 8, 2026.

### Is Conversagent AI Support & Chat or SmartBot cheaper?

Only SmartBot lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.

### Which has better reviews, Conversagent AI Support & Chat or SmartBot?

On the Shopify App Store: Conversagent AI Support & Chat 4.9 from 38 reviews and SmartBot 4.7 from 457 reviews.

### What features does each app list that the other doesn’t?

Conversagent AI Support & Chat lists 9 the others don’t mention, such as Cart upsell, Chat assignment, Conversion rates, Cross-sell. SmartBot lists 1 the others don’t mention, such as Multi-currency. A feature missing from a listing may still be supported; this compares what each App Store listing says.

### Where does this comparison’s data come from?

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.

## Links

- [Conversagent AI Support & Chat vs SmartBot: Leading AI Chatbot on Shoplist](https://shoplist.co/shopify-apps/compare/conversagent-ai-shop-assistant-vs-smartbot-leading-ai-chatbot)
- [Conversagent AI Support & Chat on Shoplist](https://shoplist.co/shopify-apps/conversagent-ai-shop-assistant) ([Markdown](https://shoplist.co/shopify-apps/conversagent-ai-shop-assistant.md))
- [SmartBot: Leading AI Chatbot on Shoplist](https://shoplist.co/shopify-apps/smartbot-leading-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/smartbot-leading-ai-chatbot.md))

## Methodology

Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Conversagent AI Support & Chat and SmartBot are as of Nov 8, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).