--- title: "Chaty Chat Buttons & WhatsApp vs Smartarget: Shopify app comparison" description: "Compare Chaty Chat Buttons & WhatsApp and Smartarget on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-smartarget" markdown_url: "https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-smartarget.md" data_as_of: "Nov 10, 2026" --- # Chaty Chat Buttons & WhatsApp vs Smartarget Shopify app comparison from Shoplist. Store counts as of Nov 10, 2026. ## At a glance - Chaty Chat Buttons & WhatsApp is detected on 33× as many Shopify stores as Smartarget: 3,343 vs 101 as of Nov 10, 2026. - On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 334 reviews and Smartarget 5.0 from 4 reviews. - Both list a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $9/month for Smartarget. - Chaty Chat Buttons & WhatsApp lists 15 features Smartarget’s listing doesn’t mention, including Animations, Backgrounds, Borders. ## Adoption | Measure | Chaty Chat Buttons & WhatsApp | Smartarget | Ahead | | --- | --- | --- | --- | | Detected stores | 3,343 — as of Nov 10, 2026 | 101 — as of Nov 10, 2026 | Chaty Chat Buttons & WhatsApp | | Net store change, 28 days | −50 — estimated | \+4 — estimated | | | Stores added, 28 days | 18 — new and returning | 5 — new and returning | Chaty Chat Buttons & WhatsApp | | Big-brand share | 8% — of stores of known size | Not enough data | | | Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty | | | Top store countries | Japan, United States, Mexico | France, United States, Thailand | | ## Reviews | Measure | Chaty Chat Buttons & WhatsApp | Smartarget | Ahead | | --- | --- | --- | --- | | App Store rating | 4.9 ★ | 5.0 ★ | Smartarget | | App Store reviews | 334 | 4 | Chaty Chat Buttons & WhatsApp | | New reviews, 28 days | 15 | 0 | Chaty Chat Buttons & WhatsApp | | Reviewers a year or more in | 3% | Not enough data | | ## Pricing | Measure | Chaty Chat Buttons & WhatsApp | Smartarget | Ahead | | --- | --- | --- | --- | | Free plan | Yes | Yes | | | Lowest paid monthly plan | $15/month | $9/month | Smartarget | | Longest free trial | Not listed | Not listed | | | Plans listed | 4 | 2 | | ## Listing | Measure | Chaty Chat Buttons & WhatsApp | Smartarget | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#37 — in Chat | \#327 — in Chat | Chaty Chat Buttons & WhatsApp | | Shopify App Charts | \#9 in Chat | Not on this week’s charts | | | Built for Shopify | No | No | | | Launched | Nov 19, 2019 | Dec 20, 2023 | | | Languages | 1 — English | 5 — English, French, Arabic | | | Developer | Premio | Smartarget | | ## Listed features - 27 distinct features are listed across these App Store listings; 6 are listed by both. - Chaty Chat Buttons & WhatsApp lists 21 of them (78%). Listed only by Chaty Chat Buttons & WhatsApp: Animations, Backgrounds, Borders, Colors, Custom, Custom text, Emojis and stickers, Fonts, Mobile responsive, Sale banners, Scheduling, Size, Social media, Styling, Tooltips. - Smartarget lists 12 of them (44%). Listed only by Smartarget: FAQs, Greetings, Live chat, Multi-language, SMS, Social media. ### Coverage by App Store category | Category | Chaty Chat Buttons & WhatsApp | Smartarget | | --- | --- | --- | | Badges and icons | 14/14 | 0/14 | | Badges and icons › Customization | 11/11 | 0/11 | | Badges and icons › Icon types | 3/3 | 0/3 | | Chat | 7/13 | 12/13 | | Chat › Automated responses | 0/2 | 2/2 | | Chat › Customization | 7/7 | 6/7 | | Chat › Real-time messaging | 0/4 | 4/4 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Facebook Messenger, WhatsApp, Telegram, Viber, Messenger. - Only Chaty Chat Buttons & WhatsApp lists: Email. - Only Smartarget lists: Instagram. ## Pricing plans ### Chaty Chat Buttons & WhatsApp | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Basic | $15/month | Not listed | None listed | | Pro | $39/month | Not listed | None listed | | Growth | $79/month | Not listed | Bigger plans for stores with more than 150,000 visitors per month are available | ### Smartarget | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Smartarget Free | Free | Not listed | None listed | | Smartarget Pro | $9/month | Not listed | None listed | ## Frequently asked questions ### Which is more popular, Chaty Chat Buttons & WhatsApp or Smartarget? Chaty Chat Buttons & WhatsApp is detected on 33× as many Shopify stores as Smartarget: 3,343 vs 101 as of Nov 10, 2026. ### Is Chaty Chat Buttons & WhatsApp or Smartarget cheaper? Both list a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $9/month for Smartarget. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, Chaty Chat Buttons & WhatsApp or Smartarget? On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 334 reviews and Smartarget 5.0 from 4 reviews. ### What features does each app list that the other doesn’t? Chaty Chat Buttons & WhatsApp lists 15 the others don’t mention, such as Animations, Backgrounds, Borders, Colors. Smartarget lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026; estimated figures are labeled. ## Links - [Chaty Chat Buttons & WhatsApp vs Smartarget on Shoplist](https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-smartarget) - [Chaty Chat Buttons & WhatsApp on Shoplist](https://shoplist.co/shopify-apps/chaty-whatsapp-chat-buttons) ([Markdown](https://shoplist.co/shopify-apps/chaty-whatsapp-chat-buttons.md)) - [Smartarget on Shoplist](https://shoplist.co/shopify-apps/smartarget) ([Markdown](https://shoplist.co/shopify-apps/smartarget.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Chaty Chat Buttons & WhatsApp and Smartarget are as of Nov 10, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).