--- title: "Chaty Chat Buttons & WhatsApp vs Musbu ‑ WhatsApp Chat Button: Shopify app comparison" description: "Compare Chaty Chat Buttons & WhatsApp and Musbu ‑ WhatsApp Chat Button on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-musbu-social-chat-button" markdown_url: "https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-musbu-social-chat-button.md" data_as_of: "Nov 9, 2026" --- # Chaty Chat Buttons & WhatsApp vs Musbu ‑ WhatsApp Chat Button Shopify app comparison from Shoplist. Store counts as of Nov 9, 2026. ## At a glance - Chaty Chat Buttons & WhatsApp is detected on 1.5× as many Shopify stores as Musbu: 3,206 vs 2,184 as of Nov 9, 2026. - On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 333 reviews and Musbu 4.7 from 227 reviews. - Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $1.99/month for Musbu. - Musbu lists 11 features Chaty Chat Buttons & WhatsApp’s listing doesn’t mention, including Cart page, Collection pages, Custom pages. ## Adoption | Measure | Chaty Chat Buttons & WhatsApp | Musbu | Ahead | | --- | --- | --- | --- | | Detected stores | 3,206 — as of Nov 9, 2026 | 2,184 — as of Nov 9, 2026 | Chaty Chat Buttons & WhatsApp | | Net store change, 28 days | −48 — estimated | −27 — estimated | | | Stores added, 28 days | 21 — new and returning | 3 — new and returning | Chaty Chat Buttons & WhatsApp | | Big-brand share | 8% — of stores of known size | 12% — of stores of known size | | | Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Home & Garden, Health & Beauty | | | Top store countries | Japan, United States, Mexico | India, Spain, United Kingdom | | ## Reviews | Measure | Chaty Chat Buttons & WhatsApp | Musbu | Ahead | | --- | --- | --- | --- | | App Store rating | 4.9 ★ | 4.7 ★ | Chaty Chat Buttons & WhatsApp | | App Store reviews | 333 | 227 | Chaty Chat Buttons & WhatsApp | | New reviews, 28 days | 15 | Not enough data | | | Reviewers a year or more in | 3% | Not enough data | | ## Pricing | Measure | Chaty Chat Buttons & WhatsApp | Musbu | Ahead | | --- | --- | --- | --- | | Free plan | Yes | Not listed | | | Lowest paid monthly plan | $15/month | $1.99/month | Musbu | | Longest free trial | Not listed | 7 days | | | Plans listed | 4 | 1 | | ## Listing | Measure | Chaty Chat Buttons & WhatsApp | Musbu | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#33 — in Chat | Not enough data | | | Shopify App Charts | \#9 in Chat | Not on this week’s charts | | | Built for Shopify | No | No | | | Launched | Nov 19, 2019 | May 3, 2023 | | | Languages | 1 — English | 1 — English | | | Developer | Premio | Codexade | | ## Listed features - 32 distinct features are listed across these App Store listings; 13 are listed by both. - Chaty Chat Buttons & WhatsApp lists 21 of them (66%). Listed only by Chaty Chat Buttons & WhatsApp: Business hours, Custom, Fonts, Sale banners, Scheduling, Size, Social media, Tooltips. - Musbu lists 24 of them (75%). Listed only by Musbu: Cart page, Collection pages, Custom pages, Customer insights, Email chat, Homepage, Landing pages, Live chat, Product pages, Search page, Social media. ### Coverage by App Store category | Category | Chaty Chat Buttons & WhatsApp | Musbu | | --- | --- | --- | | Badges and icons | 14/21 | 14/21 | | Badges and icons › Customization | 11/11 | 7/11 | | Badges and icons › Icon position | 0/7 | 7/7 | | Badges and icons › Icon types | 3/3 | 0/3 | | Chat | 7/11 | 10/11 | | Chat › Customization | 7/7 | 6/7 | | Chat › Real-time messaging | 0/4 | 4/4 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - No platform appears in every listing. - Only Chaty Chat Buttons & WhatsApp lists: Facebook Messenger, WhatsApp, Telegram, Email, Viber, Messenger. - Musbu lists no integrations. ## Pricing plans ### Chaty Chat Buttons & WhatsApp | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Basic | $15/month | Not listed | None listed | | Pro | $39/month | Not listed | None listed | | Growth | $79/month | Not listed | Bigger plans for stores with more than 150,000 visitors per month are available | ### Musbu | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Pro plan | $1.99/month | 7-day free trial | 20\+ Chat channels \(Unlimited views\) | ## Frequently asked questions ### Which is more popular, Chaty Chat Buttons & WhatsApp or Musbu? Chaty Chat Buttons & WhatsApp is detected on 1.5× as many Shopify stores as Musbu: 3,206 vs 2,184 as of Nov 9, 2026. ### Is Chaty Chat Buttons & WhatsApp or Musbu cheaper? Only Chaty Chat Buttons & WhatsApp lists a free plan. Paid plans start at $15/month for Chaty Chat Buttons & WhatsApp and $1.99/month for Musbu. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, Chaty Chat Buttons & WhatsApp or Musbu? On the Shopify App Store: Chaty Chat Buttons & WhatsApp 4.9 from 333 reviews and Musbu 4.7 from 227 reviews. ### What features does each app list that the other doesn’t? Chaty Chat Buttons & WhatsApp lists 8 the others don’t mention, such as Business hours, Custom, Fonts, Sale banners. Musbu lists 11 the others don’t mention, such as Cart page, Collection pages, Custom pages, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Are stores switching between Chaty Chat Buttons & WhatsApp and Musbu? 1 store dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled. ## Links - [Chaty Chat Buttons & WhatsApp vs Musbu ‑ WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/compare/chaty-whatsapp-chat-buttons-vs-musbu-social-chat-button) - [Chaty Chat Buttons & WhatsApp on Shoplist](https://shoplist.co/shopify-apps/chaty-whatsapp-chat-buttons) ([Markdown](https://shoplist.co/shopify-apps/chaty-whatsapp-chat-buttons.md)) - [Musbu ‑ WhatsApp Chat Button on Shoplist](https://shoplist.co/shopify-apps/musbu-social-chat-button) ([Markdown](https://shoplist.co/shopify-apps/musbu-social-chat-button.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for Chaty Chat Buttons & WhatsApp and Musbu are as of Nov 9, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).