--- title: "bitChat AI Chatbot & Live Chat vs TextYess: Shopify app comparison" description: "Compare bitChat AI Chatbot & Live Chat and TextYess on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/bitchat-whatsapp-ai-chatbot-vs-textyess-ai-whatsapp-chatbot" markdown_url: "https://shoplist.co/shopify-apps/compare/bitchat-whatsapp-ai-chatbot-vs-textyess-ai-whatsapp-chatbot.md" data_as_of: "Nov 2, 2026" --- # bitChat AI Chatbot & Live Chat vs TextYess Shopify app comparison from Shoplist. Store counts as of Nov 2, 2026. ## At a glance - bitChat AI Chatbot & Live Chat is detected on 1.1× as many Shopify stores as TextYess: 165 vs 147 as of Nov 2, 2026. - On the Shopify App Store: bitChat AI Chatbot & Live Chat 5.0 from 22 reviews and TextYess 5.0 from 57 reviews. - Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $290/month for TextYess. - bitChat AI Chatbot & Live Chat lists 37 features TextYess’s listing doesn’t mention, including Agent analytics, Agent avatar, AI responses. ## Adoption | Measure | bitChat AI Chatbot & Live Chat | TextYess | Ahead | | --- | --- | --- | --- | | Detected stores | 165 — as of Nov 2, 2026 | 147 — as of Nov 2, 2026 | bitChat AI Chatbot & Live Chat | | Net store change, 28 days | \+1 — estimated | \+6 — estimated | | | Stores added, 28 days | 1 — new and returning | 6 — new and returning | TextYess | | Big-brand share | Not enough data | Not enough data | | | Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden | | | Top store countries | United States, Indonesia, Colombia | Italy, United Kingdom, Belgium | | ## Reviews | Measure | bitChat AI Chatbot & Live Chat | TextYess | Ahead | | --- | --- | --- | --- | | App Store rating | 5.0 ★ | 5.0 ★ | | | App Store reviews | 22 | 57 | TextYess | | New reviews, 28 days | 2 | Not enough data | | | Reviewers a year or more in | Not enough data | Not enough data | | ## Pricing | Measure | bitChat AI Chatbot & Live Chat | TextYess | Ahead | | --- | --- | --- | --- | | Free plan | Yes | Not listed | | | Lowest paid monthly plan | $39/month | $290/month | bitChat AI Chatbot & Live Chat | | Longest free trial | 7 days | 7 days | | | Plans listed | 4 | 3 | | ## Listing | Measure | bitChat AI Chatbot & Live Chat | TextYess | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#120 — in Chat | Not enough data | | | Shopify App Charts | Not on this week’s charts | Not on this week’s charts | | | Built for Shopify | No | No | | | Launched | May 2, 2023 | Sep 14, 2023 | | | Languages | 1 — English | 1 — English | | | Developer | bitbybit Studio LLC | TextYess | | ## Listed features - 58 distinct features are listed across these App Store listings; 18 are listed by both. - bitChat AI Chatbot & Live Chat lists 58 of them (100%). Listed only by bitChat AI Chatbot & Live Chat: Agent analytics, Agent avatar, AI responses, AI summaries, Analytics, Auto-assign, Auto-reply, Behavior tracking, Business hours, Chat flows, Chat window, Chatbot, Color and font, Contact form, Customer notifications, Emojis and stickers, Escalation, FAQs, Feedback surveys, File upload, Greetings, Help center, Live chat, Multi-language, Order tracking, Real-time translation, Reports, Response templates, Rule-based triggers, Self-service, Send transcript, Social media, Spam detection, Surveys, Tagging, Ticketing, Unified inbox. - TextYess lists 18 of them (31%). ### Coverage by App Store category | Category | bitChat AI Chatbot & Live Chat | TextYess | | --- | --- | --- | | Chat | 34/34 | 18/34 | | Chat › Automated responses | 14/14 | 10/14 | | Chat › Customization | 10/10 | 3/10 | | Chat › Real-time messaging | 10/10 | 5/10 | | Helpdesk | 24/24 | 0/24 | | Helpdesk › Channels | 7/7 | 0/7 | | Helpdesk › Workflow automation | 17/17 | 0/17 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Checkout, WhatsApp API, WhatsApp Business, WhatsApp. - Only bitChat AI Chatbot & Live Chat lists: Facebook & Instagram, ChatGPT. - Only TextYess lists: Gorgias, Zendesk, Instagram, Klaviyo. ## Pricing plans ### bitChat AI Chatbot & Live Chat | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $39/month | 7-day free trial | None listed | | Growth | $99/month | 7-day free trial | None listed | | Pro Bundle | $299/month | 7-day free trial | None listed | ### TextYess | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | BASE | $290/month | 7-day free trial | None listed | | PRO | $436/month | 7-day free trial | None listed | | CUSTOM | $533/month | 7-day free trial | $140 per 1,000 outbound WhatsApp messages. $65 per 1,000 Conversation Replies. | ## Frequently asked questions ### Which is more popular, bitChat AI Chatbot & Live Chat or TextYess? bitChat AI Chatbot & Live Chat is detected on 1.1× as many Shopify stores as TextYess: 165 vs 147 as of Nov 2, 2026. ### Is bitChat AI Chatbot & Live Chat or TextYess cheaper? Only bitChat AI Chatbot & Live Chat lists a free plan. Paid plans start at $39/month for bitChat AI Chatbot & Live Chat and $290/month for TextYess. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, bitChat AI Chatbot & Live Chat or TextYess? On the Shopify App Store: bitChat AI Chatbot & Live Chat 5.0 from 22 reviews and TextYess 5.0 from 57 reviews. ### What features does each app list that the other doesn’t? bitChat AI Chatbot & Live Chat lists 37 the others don’t mention, such as Agent analytics, Agent avatar, AI responses, AI summaries. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026; estimated figures are labeled. ## Links - [bitChat AI Chatbot & Live Chat vs TextYess on Shoplist](https://shoplist.co/shopify-apps/compare/bitchat-whatsapp-ai-chatbot-vs-textyess-ai-whatsapp-chatbot) - [bitChat AI Chatbot & Live Chat on Shoplist](https://shoplist.co/shopify-apps/bitchat-whatsapp-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/bitchat-whatsapp-ai-chatbot.md)) - [TextYess on Shoplist](https://shoplist.co/shopify-apps/textyess-ai-whatsapp-chatbot) ([Markdown](https://shoplist.co/shopify-apps/textyess-ai-whatsapp-chatbot.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for bitChat AI Chatbot & Live Chat and TextYess are as of Nov 2, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).