--- title: "BestChat: AI Chatbot+Live Chat vs Verifast AI Chatbot & Helpdesk: Shopify app comparison" description: "Compare BestChat: AI Chatbot+Live Chat and Verifast AI Chatbot & Helpdesk on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/bestchat-live-chat-chatbot-vs-verifast-sales-ai-chatbot" markdown_url: "https://shoplist.co/shopify-apps/compare/bestchat-live-chat-chatbot-vs-verifast-sales-ai-chatbot.md" data_as_of: "Nov 13, 2026" --- # BestChat: AI Chatbot\+Live Chat vs Verifast AI Chatbot & Helpdesk Shopify app comparison from Shoplist. Store counts as of Nov 13, 2026. ## At a glance - BestChat is detected on 1.5× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 642 vs 436 as of Nov 13, 2026. - On the Shopify App Store: BestChat 4.7 from 139 reviews and Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews. - Both list a free plan. Paid plans start at $10/month for BestChat and $99/month for Verifast AI Chatbot & Helpdesk. - Verifast AI Chatbot & Helpdesk lists 25 features BestChat’s listing doesn’t mention, including A/B testing, AI recommendations, Bundles. ## Adoption | Measure | BestChat | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Detected stores | 642 — as of Nov 13, 2026 | 436 — as of Nov 13, 2026 | BestChat | | Net store change, 28 days | −1 — estimated | \+7 — estimated | | | Stores added, 28 days | 3 — new and returning | 14 — new and returning | Verifast AI Chatbot & Helpdesk | | Big-brand share | 7% — of stores of known size | 39% — of stores of known size | | | Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | | | Top store countries | United States, Australia, United Kingdom | India, United States, Canada | | ## Reviews | Measure | BestChat | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | App Store rating | 4.7 ★ | 4.9 ★ | Verifast AI Chatbot & Helpdesk | | App Store reviews | 139 | 143 | Verifast AI Chatbot & Helpdesk | | New reviews, 28 days | 0 | 0 | Verifast AI Chatbot & Helpdesk | | Reviewers a year or more in | Not enough data | 13% | | ## Pricing | Measure | BestChat | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Free plan | Yes | Yes | | | Lowest paid monthly plan | $10/month | $99/month | BestChat | | Longest free trial | Not listed | 7 days | | | Plans listed | 4 | 2 | | ## Listing | Measure | BestChat | Verifast AI Chatbot & Helpdesk | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#108 — in Chat | \#28 — in Chat | Verifast AI Chatbot & Helpdesk | | Shopify App Charts | Not on this week’s charts | \#3 on Big-brand picks in Chat | | | Built for Shopify | No | No | | | Launched | Jan 5, 2022 | Dec 11, 2023 | | | Languages | 2 — English, Chinese \(Simplified\) | 1 — English | | | Developer | BestChat | Verifast | | ## Listed features - 44 distinct features are listed across these App Store listings; 17 are listed by both. - BestChat lists 19 of them (43%). Listed only by BestChat: Behavior tracking, File upload. - Verifast AI Chatbot & Helpdesk lists 42 of them (95%). Listed only by Verifast AI Chatbot & Helpdesk: A/B testing, AI recommendations, Bundles, Cart recovery, Cart upsell, Chat assignment, Chat flows, Checkout upsell, Click-through rates, Conversion rates, Cross-sell, Customer insights, Frequently bought together, Funnel performance, Multi-language, Optimization suggestions, Order updates, Pop-ups, Product add-ons, Product page upsell, Product recommendations, Recommendation performance, Subscription upgrade, Thank you page upsell, Tiered discounts. ### Coverage by App Store category | Category | BestChat | Verifast AI Chatbot & Helpdesk | | --- | --- | --- | | Chat | 19/25 | 23/25 | | Chat › Automated responses | 6/9 | 9/9 | | Chat › Customization | 7/9 | 9/9 | | Chat › Real-time messaging | 6/7 | 5/7 | | Upsell and cross-sell | 0/19 | 19/19 | | Upsell and cross-sell › Analytics | 0/6 | 6/6 | | Upsell and cross-sell › Customization | 0/6 | 6/6 | | Upsell and cross-sell › Offers and recommendations | 0/7 | 7/7 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Checkout, ChatGPT. - Only BestChat lists: OpenAI, Instagram, Gemini. - Only Verifast AI Chatbot & Helpdesk lists: Zoho, Whatsapp, Klaviyo. ## Pricing plans ### BestChat | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $10/month | Not listed | None listed | | Basic | $30/month | Not listed | None listed | | Growth | $60/month | Not listed | None listed | ### Verifast AI Chatbot & Helpdesk | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Free | Free | Not listed | None listed | | Starter | $99/month | 7-day free trial | $0.05 for additional chat/month | ## Frequently asked questions ### Which is more popular, BestChat or Verifast AI Chatbot & Helpdesk? BestChat is detected on 1.5× as many Shopify stores as Verifast AI Chatbot & Helpdesk: 642 vs 436 as of Nov 13, 2026. ### Is BestChat or Verifast AI Chatbot & Helpdesk cheaper? Both list a free plan. Paid plans start at $10/month for BestChat and $99/month for Verifast AI Chatbot & Helpdesk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, BestChat or Verifast AI Chatbot & Helpdesk? On the Shopify App Store: BestChat 4.7 from 139 reviews and Verifast AI Chatbot & Helpdesk 4.9 from 143 reviews. ### What features does each app list that the other doesn’t? BestChat lists 2 the others don’t mention, such as Behavior tracking, File upload. Verifast AI Chatbot & Helpdesk lists 25 the others don’t mention, such as A/B testing, AI recommendations, Bundles, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026; estimated figures are labeled. ## Links - [BestChat: AI Chatbot\+Live Chat vs Verifast AI Chatbot & Helpdesk on Shoplist](https://shoplist.co/shopify-apps/compare/bestchat-live-chat-chatbot-vs-verifast-sales-ai-chatbot) - [BestChat: AI Chatbot\+Live Chat on Shoplist](https://shoplist.co/shopify-apps/bestchat-live-chat-chatbot) ([Markdown](https://shoplist.co/shopify-apps/bestchat-live-chat-chatbot.md)) - [Verifast AI Chatbot & Helpdesk on Shoplist](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot) ([Markdown](https://shoplist.co/shopify-apps/verifast-sales-ai-chatbot.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for BestChat and Verifast AI Chatbot & Helpdesk are as of Nov 13, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).