--- title: "AL CustomerMetaSync SMS&Forms vs Helium Customer Fields: Shopify app comparison" description: "Compare AL CustomerMetaSync SMS&Forms and Helium Customer Fields on detected Shopify stores, App Store reviews, pricing, listed features and integrations." canonical_url: "https://shoplist.co/shopify-apps/compare/al-customermetasync-vs-helium-customer-fields" markdown_url: "https://shoplist.co/shopify-apps/compare/al-customermetasync-vs-helium-customer-fields.md" data_as_of: "Nov 7, 2026" --- # AL CustomerMetaSync SMS&Forms vs Helium Customer Fields Shopify app comparison from Shoplist. Store counts as of Nov 7, 2026. ## At a glance - Helium Customer Fields is detected on 36× as many Shopify stores as AL CustomerMetaSync SMS&Forms: 3,722 vs 102 as of Nov 7, 2026. - On the Shopify App Store: AL CustomerMetaSync SMS&Forms 5.0 from 12 reviews and Helium Customer Fields 4.5 from 355 reviews. - Paid plans start at $9/month for AL CustomerMetaSync SMS&Forms and $15/month for Helium Customer Fields. - Helium Customer Fields lists 28 features AL CustomerMetaSync SMS&Forms’s listing doesn’t mention, including Accounts portal, Activation link, Analytics. ## Adoption | Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields | Ahead | | --- | --- | --- | --- | | Detected stores | 102 — as of Nov 7, 2026 | 3,722 — as of Nov 7, 2026 | Helium Customer Fields | | Net store change, 28 days | \+7 — estimated | −94 — estimated | | | Stores added, 28 days | 8 — new and returning | 18 — new and returning | Helium Customer Fields | | Big-brand share | Not enough data | 23% — of stores of known size | | | Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden | | | Top store countries | Japan, Czechia | United States, Japan, United Kingdom | | ## Reviews | Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields | Ahead | | --- | --- | --- | --- | | App Store rating | 5.0 ★ | 4.5 ★ | AL CustomerMetaSync SMS&Forms | | App Store reviews | 12 | 355 | Helium Customer Fields | | New reviews, 28 days | Not enough data | 7 | | | Reviewers a year or more in | Not enough data | 52% | | ## Pricing | Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields | Ahead | | --- | --- | --- | --- | | Free plan | Not listed | Not listed | | | Lowest paid monthly plan | $9/month | $15/month | AL CustomerMetaSync SMS&Forms | | Longest free trial | 14 days | 14 days | | | Plans listed | 1 | 4 | | ## Listing | Measure | AL CustomerMetaSync SMS&Forms | Helium Customer Fields | Ahead | | --- | --- | --- | --- | | Shopify category rank | \#3 — in Metafields | \#16 — in Forms | | | Shopify App Charts | \#4 in Metafields | \#4 in Forms | | | Built for Shopify | Yes | No | | | Launched | Mar 18, 2025 | Jul 22, 2015 | | | Languages | 2 — English, Japanese | 1 — English | | | Developer | Alquimista Co.,ltd. | Helium | | ## Listed features - 35 distinct features are listed across these App Store listings; 6 are listed by both. - AL CustomerMetaSync SMS&Forms lists 7 of them (20%). Listed only by AL CustomerMetaSync SMS&Forms: Multi-language. - Helium Customer Fields lists 34 of them (97%). Listed only by Helium Customer Fields: Accounts portal, Activation link, Analytics, Applications, Approve requests, CAPTCHA, Conditional logic, Contacts, Custom CSS, Custom fields, Custom rules, Dashboard, Data export, Drag-and-drop editor, Dynamic logic, Email responses, Email templates, Email verification, File upload, Form limits, History, Multi-step, Profiles, Registration forms, Status tracking, Surveys, Tagging, Wholesale. ### Coverage by App Store category | Category | AL CustomerMetaSync SMS&Forms | Helium Customer Fields | | --- | --- | --- | | Accounts and login | 0/9 | 9/9 | | Accounts and login › Access control | 0/2 | 2/2 | | Accounts and login › Account management | 0/6 | 6/6 | | Accounts and login › Customer login | 0/1 | 1/1 | | Forms | 7/26 | 25/26 | | Forms › Customization | 3/8 | 7/8 | | Forms › Data management | 1/9 | 9/9 | | Forms › Form types | 3/9 | 9/9 | A feature missing from a listing may still be supported; this compares what each App Store listing says. ## Integrations - Both list: Customer accounts. - AL CustomerMetaSync SMS&Forms lists no platform the others don’t. - Only Helium Customer Fields lists: Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend. ## Pricing plans ### AL CustomerMetaSync SMS&Forms | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Standard | $9/month | 14-day free trial | None listed | ### Helium Customer Fields | Plan | Price | Free trial | Additional charges | | --- | --- | --- | --- | | Basic | $15/month | 14-day free trial | None listed | | Pro | $30/month | 14-day free trial | None listed | | Advanced | $60/month | 14-day free trial | None listed | | Plus | $200/month | 14-day free trial | None listed | ## Frequently asked questions ### Which is more popular, AL CustomerMetaSync SMS&Forms or Helium Customer Fields? Helium Customer Fields is detected on 36× as many Shopify stores as AL CustomerMetaSync SMS&Forms: 3,722 vs 102 as of Nov 7, 2026. ### Is AL CustomerMetaSync SMS&Forms or Helium Customer Fields cheaper? Paid plans start at $9/month for AL CustomerMetaSync SMS&Forms and $15/month for Helium Customer Fields. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits. ### Which has better reviews, AL CustomerMetaSync SMS&Forms or Helium Customer Fields? On the Shopify App Store: AL CustomerMetaSync SMS&Forms 5.0 from 12 reviews and Helium Customer Fields 4.5 from 355 reviews. ### What features does each app list that the other doesn’t? AL CustomerMetaSync SMS&Forms lists 1 the others don’t mention, such as Multi-language. Helium Customer Fields lists 28 the others don’t mention, such as Accounts portal, Activation link, Analytics, Applications. A feature missing from a listing may still be supported; this compares what each App Store listing says. ### Are stores switching between AL CustomerMetaSync SMS&Forms and Helium Customer Fields? 4 stores dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist. ### Where does this comparison’s data come from? Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026; estimated figures are labeled. ## Links - [AL CustomerMetaSync SMS&Forms vs Helium Customer Fields on Shoplist](https://shoplist.co/shopify-apps/compare/al-customermetasync-vs-helium-customer-fields) - [AL CustomerMetaSync SMS&Forms on Shoplist](https://shoplist.co/shopify-apps/al-customermetasync) ([Markdown](https://shoplist.co/shopify-apps/al-customermetasync.md)) - [Helium Customer Fields on Shoplist](https://shoplist.co/shopify-apps/helium-customer-fields) ([Markdown](https://shoplist.co/shopify-apps/helium-customer-fields.md)) ## Methodology Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts for AL CustomerMetaSync SMS&Forms and Helium Customer Fields are as of Nov 7, 2026. “Not detectable from storefronts” means an app leaves no storefront trace, so Shoplist can’t count its stores. A row names who is ahead only when every app has a measured, unestimated figure. See [data methodology](https://shoplist.co/data-methodology.md).