---
title: "Cognito Assistant Shopify App Profile"
description: "Cognito Assistant helps merchants answer FAQ questions without staffing live chat. You can add questions and answers in the app, or import them through a CSV format. A theme app embed adds a chat widget to the Storefront. User asks query. App searches your FAQs and returns closest matching answer. If there is no match, it will display your fallback message and recommend related FAQ questions. To set it up, just turn on the embed in the theme editor and save your FAQ list."
canonical_url: "https://shoplist.co/shopify-apps/cognito-assistant"
markdown_url: "https://shoplist.co/shopify-apps/cognito-assistant.md"
last_updated: "2026-07-30"
entity_type: "shopify_app"
slug: "cognito-assistant"
source: "public Shopify app profile allowlist"
---

# Cognito Assistant Shopify App Profile

> Cognito Assistant helps merchants answer FAQ questions without staffing live chat. You can add questions and answers in the app, or import them through a CSV format. A theme app embed adds a chat widget to the Storefront. User asks query. App searches your FAQs and returns closest matching answer. If there is no match, it will display your fallback message and recommend related FAQ questions. To set it up, just turn on the embed in the theme editor and save your FAQ list.

## Quick answer
Cognito Assistant has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Cognito Assistant
- Monitoring status: First-adopter watch
- Developer: Cognito Group
- Developer profile: https://shoplist.co/app-developers/cognito-group
- Shopify App Store URL: https://apps.shopify.com/cognito-assistant
- Launch date: July 27, 2026
- Shoplist category: Search & SEO

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: FAQ, #69 (14-day median position)
- Listing reviews: 0

## Public callouts
- Create and edit FAQ questions and answers in the admin
- Import FAQs at once using a CSV
- Smart search matches customer questions to your FAQs
## Shopify App Store categories
- FAQ
- Chat

## Data note
Profile updated: July 30, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:34:58.043805\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-07-30 01:41:55.135405\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/cognito-assistant)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)