---
title: "Chililabs: AI Customer Support Shopify App Profile"
description: "Chili Labs Support helps Shopify merchants manage customer support from a single platform. Manage every customer support request from one AI-powered workspace. Guide customers through structured issue flows, automatically organize tickets, generate AI-assisted replies, assign requests to your team, and resolve issues faster—all from a single dashboard built for Shopify merchants."
canonical_url: "https://shoplist.co/shopify-apps/chililabs-support"
markdown_url: "https://shoplist.co/shopify-apps/chililabs-support.md"
last_updated: "2026-11-02"
entity_type: "shopify_app"
slug: "chililabs-support"
source: "public Shopify app profile allowlist"
---

# Chililabs: AI Customer Support Shopify App Profile

> Chili Labs Support helps Shopify merchants manage customer support from a single platform. Manage every customer support request from one AI-powered workspace. Guide customers through structured issue flows, automatically organize tickets, generate AI-assisted replies, assign requests to your team, and resolve issues faster—all from a single dashboard built for Shopify merchants.

## Quick answer
Chililabs: AI Customer Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Chililabs: AI Customer Support
- Monitoring status: First-adopter watch
- Developer: PETRAY PRIVATE LIMITED
- Developer profile: https://shoplist.co/app-developers/petray-private-limited2
- Shopify App Store URL: https://apps.shopify.com/chililabs-support
- Launch date: July 21, 2026
- Shoplist category: Customer Support
- Rating: 3.5
- Review count: 7
- Free trial signal: Yes

## Pricing summary
Starter: $29/month; Growth: $59/month; Pro: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #62 (14-day median position)
- Listing reviews: 7

## Public callouts
- AI-powered ticket management for customer emails and support requests
- Smart ticket routing, assignment, and team collaboration workflows
- Support analytics and performance tracking from a unified dashboard
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: November 2, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 20:44:45.577475\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-11-02 00:52:02.639071\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/chililabs-support)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)