---
title: "Chat ON Desk Shopify App Profile"
description: "Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows."
canonical_url: "https://shoplist.co/shopify-apps/chat-on-desk"
markdown_url: "https://shoplist.co/shopify-apps/chat-on-desk.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "chat-on-desk"
source: "public Shopify app profile allowlist"
---

# Chat ON Desk Shopify App Profile

> Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows.

## Quick answer
Chat ON Desk has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Chat ON Desk
- Monitoring status: Storefront detection limited
- Developer: Exorer AI
- Developer profile: https://shoplist.co/app-developers/sms-alert
- Shopify App Store URL: https://apps.shopify.com/chat-on-desk
- Website: https://www.chatondesk.com/?utm\_source=core\_app&utm\_medium=app\_store
- Launch date: June 17, 2024
- Shoplist category: Shipping & Fulfillment
- Rating: 5
- Review count: 5

## Pricing summary
Free: Free to install

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Abandoned cart, #114 (14-day median position)
- Listing reviews: 4, 0 in 28 days

## Public callouts
- OTP for Login
- OTP for Cart
- Order Notifications
## Shopify App Store categories
- Accounts and login
- Abandoned cart

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 10:49:10.928856\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-10-13 21:25:29.91046\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/chat-on-desk)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)