---
title: "ChannelReply Shopify App Profile"
description: "Support customers in Zendesk, Freshdesk, Helpscout or Re:amaze"
canonical_url: "https://shoplist.co/shopify-apps/channelreply"
markdown_url: "https://shoplist.co/shopify-apps/channelreply.md"
last_updated: "2026-09-03"
entity_type: "shopify_app"
slug: "channelreply"
source: "public Shopify app profile allowlist"
---

# ChannelReply Shopify App Profile

> Support customers in Zendesk, Freshdesk, Helpscout or Re:amaze

## Quick answer
ChannelReply has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: ChannelReply
- Monitoring status: Storefront detection limited
- Developer: ChannelReply
- Developer profile: https://shoplist.co/app-developers/channelreply
- Shopify App Store URL: https://apps.shopify.com/channelreply
- Website: https://www.channelreply.com
- Launch date: June 24, 2021
- Shoplist category: Shipping & Fulfillment
- Rating: 5
- Review count: 1

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 10, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Helpdesk, #93 (14-day median position)
- Listing reviews: 1, 0 in 28 days

## Public callouts
- View order info from unlimited Shopify stores in a single app.
- Reply directly to customer messages and even to order notifications.
- Personalize canned replies and autoreplies with order info \(N/A in Help Scout\).
- Issue refunds, cancel orders, update order info and more \(N/A in Help Scout\).
- Identify messages by store, contact form used, order value and other details.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: September 3, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-11 06:40:27.148583\+00
Detection metrics refreshed: 2026-11-10 10:00:00.281028\+00
Public app evidence date: 2026-09-03 19:38:18.383048\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/channelreply)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)