---
title: "Brandwise: AI Customer Service Shopify App Profile"
description: "Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise."
canonical_url: "https://shoplist.co/shopify-apps/brandwise-ai-customer-service"
markdown_url: "https://shoplist.co/shopify-apps/brandwise-ai-customer-service.md"
last_updated: "2026-10-30"
entity_type: "shopify_app"
slug: "brandwise-ai-customer-service"
source: "public Shopify app profile allowlist"
---

# Brandwise: AI Customer Service Shopify App Profile

> Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise.

## Quick answer
Brandwise: AI Customer Service has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Brandwise: AI Customer Service
- Monitoring status: Storefront detection limited
- Developer: Brandwise Inc.
- Developer profile: https://shoplist.co/app-developers/brandwise-inc
- Shopify App Store URL: https://apps.shopify.com/brandwise
- Launch date: April 1, 2025
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 2
- Free trial signal: Yes

## Pricing summary
Start: $49/month; Pro: $99/month; Scale: $179/month; Enterprise: $269/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 4, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Chat, #172 (14-day median position)
- Listing reviews: 2

## Public callouts
- Unified inbox: email, live chat, IG, FB, and TikTok
- AI Agent: resolves tickets automatically with accurate brand & order info
- AI Comment Moderation: automatically hide negative/spam comments on your ads
- View order info, shipping details, & process refunds directly in your inbox
- In-depth analytics for your entire organization and individual team members
## Shopify App Store categories
- Helpdesk
- Chat

## Data note
Profile updated: October 30, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-04 13:42:07.369984\+00
Detection metrics refreshed: 2026-11-04 10:00:00.233104\+00
Public app evidence date: 2026-10-30 04:32:47.16798\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/brandwise-ai-customer-service)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)