---
title: "Botwala Shopify App Profile"
description: "Botwala gives Shopify merchants a shared inbox for customer conversations, combining AI-assisted replies, product guidance, cart support, and human handoff when a team member needs to take over. It helps stores answer common questions faster, assist shoppers during the buying process, and keep support organized in one place."
canonical_url: "https://shoplist.co/shopify-apps/botwala"
markdown_url: "https://shoplist.co/shopify-apps/botwala.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "botwala"
source: "public Shopify app profile allowlist"
---

# Botwala Shopify App Profile

> Botwala gives Shopify merchants a shared inbox for customer conversations, combining AI-assisted replies, product guidance, cart support, and human handoff when a team member needs to take over. It helps stores answer common questions faster, assist shoppers during the buying process, and keep support organized in one place.

## Quick answer
Botwala has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Botwala
- Monitoring status: First-adopter watch
- Developer: Botwala
- Developer profile: https://shoplist.co/app-developers/botwala2
- Shopify App Store URL: https://apps.shopify.com/botwala
- Launch date: July 6, 2026
- Shoplist category: Customer Support
- Rating: 5
- Review count: 3
- Free plan signal: Yes

## Pricing summary
FREE: Free; Starter: $29/month; Pro: $49/month; Business: $129/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 4, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Chat, #304 (14-day median position)
- Listing reviews: 3

## Public callouts
- Shared inbox for customer conversations
- AI-assisted replies for common support questions
- Human handoff for conversations that need your team
- AI agent can help customers add products to cart
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-04 15:29:59.048463\+00
Detection metrics refreshed: 2026-11-04 10:00:00.233104\+00
Public app evidence date: 2026-10-13 17:35:06.552419\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/botwala)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)