---
title: "BFFWorks: AI Chatbot Live Chat Shopify App Profile"
description: "BFFWorks combines AI chat and live support on your storefront. Choose which products, FAQs, pages, policies, and discounts AI can use, so answers reflect your store. The chatbot can recommend products and guide shoppers through order lookup using an email and order number. When a customer needs a person, staff can take over the same conversation in a shared inbox. Customize its colors, logo, font, availability, and shopper language options to fit your brand."
canonical_url: "https://shoplist.co/shopify-apps/bffworks-ai-chatbot-live-chat"
markdown_url: "https://shoplist.co/shopify-apps/bffworks-ai-chatbot-live-chat.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "bffworks-ai-chatbot-live-chat"
source: "public Shopify app profile allowlist"
---

# BFFWorks: AI Chatbot Live Chat Shopify App Profile

> BFFWorks combines AI chat and live support on your storefront. Choose which products, FAQs, pages, policies, and discounts AI can use, so answers reflect your store. The chatbot can recommend products and guide shoppers through order lookup using an email and order number. When a customer needs a person, staff can take over the same conversation in a shared inbox. Customize its colors, logo, font, availability, and shopper language options to fit your brand.

## Quick answer
BFFWorks: AI Chatbot Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: BFFWorks: AI Chatbot Live Chat
- Monitoring status: Storefront detection limited
- Developer: BFFWorks
- Developer profile: https://shoplist.co/app-developers/bffworks
- Shopify App Store URL: https://apps.shopify.com/bff-live-chat-ai-chatbot
- Launch date: September 25, 2025
- Shoplist category: Marketing Automation

## Pricing summary
Free

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## Public callouts
- Instant AI answers from products, variants, inventory, and FAQs
- Multilingual auto-detection and replies, available 24/7
- Smart suggestions with opt-in add-to-cart; never pushy
- Live Chat takeover: staff can join and lead any conversation
- Brandable widget, conversation logs, and Turnstile anti-spam
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-14 01:30:28.894912\+00
Detection metrics refreshed: 2026-10-15 05:10:00.056093\+00
Public app evidence date: 2026-10-13 04:33:48.059017\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/bffworks-ai-chatbot-live-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)