---
title: "Arbyn: AI Customer Support Shopify App Profile"
description: "Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It replies in your brand voice, tracks orders, and takes real actions on Shopify orders. It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns. It looks up order status, gift cards and store credit. It builds bundles and upsells that turn support conversations into sales. Supports 100\\+ languages."
canonical_url: "https://shoplist.co/shopify-apps/arbyn-ai-live-chat-chatbot"
markdown_url: "https://shoplist.co/shopify-apps/arbyn-ai-live-chat-chatbot.md"
last_updated: "2026-11-08"
entity_type: "shopify_app"
slug: "arbyn-ai-live-chat-chatbot"
source: "public Shopify app profile allowlist"
---

# Arbyn: AI Customer Support Shopify App Profile

> Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It replies in your brand voice, tracks orders, and takes real actions on Shopify orders. It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns. It looks up order status, gift cards and store credit. It builds bundles and upsells that turn support conversations into sales. Supports 100\+ languages.

## Quick answer
Arbyn: AI Customer Support has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Arbyn: AI Customer Support
- Monitoring status: First-adopter watch
- Developer: ONDUTYOPS LLC
- Developer profile: https://shoplist.co/app-developers/ondutyops-llc
- Shopify App Store URL: https://apps.shopify.com/arbyn
- Website: https://arbyn.app
- Launch date: July 24, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes

## Pricing summary
Arbyn Starter: Free; Arbyn Growth: $39/month; Arbyn Agent: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Chat, #1,028 (14-day median position)
- Listing reviews: 0

## Public callouts
- 24/7 AI chatbot & live chat that answers email in your brand voice multilingual
- Auto-updates shipping addresses and applies sanctioned discounts on its own
- Returns, refunds, reships, cancellations and issues gift cards once you approve
- WISMO, order status, gift card and store credit balances, and starts returns.
- Recommends products, builds bundles and upsells directly in chat sales
## Shopify App Store categories
- Helpdesk
- Chat

## Data note
Profile updated: November 8, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:49:39.595069\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-11-08 07:35:02.695098\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/arbyn-ai-live-chat-chatbot)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)