---
title: "Aiva: AI Inbox Assistant Shopify App Profile"
description: "Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business."
canonical_url: "https://shoplist.co/shopify-apps/aiva-ai-inbox-assistant"
markdown_url: "https://shoplist.co/shopify-apps/aiva-ai-inbox-assistant.md"
last_updated: "2026-05-20"
entity_type: "shopify_app"
slug: "aiva-ai-inbox-assistant"
source: "public Shopify app profile allowlist"
---

# Aiva: AI Inbox Assistant Shopify App Profile

> Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.

## Quick answer
Aiva: AI Inbox Assistant has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Aiva: AI Inbox Assistant
- Monitoring status: Storefront detection limited
- Developer: AivaIO
- Developer profile: https://shoplist.co/app-developers/aivaio
- Shopify App Store status: No longer on the Shopify App Store. Shopify stopped listing this app between Oct 12, 2026 and Oct 22, 2026. Its details and reviews below are from before it was removed.
- Shopify App Store URL: https://apps.shopify.com/aiva-ai-inbox-assistant
- Website: https://www.tryaiva.io
- Launch date: January 23, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 1
- Free trial signal: Yes

## Pricing summary
Basic: 35; Professional: 95; Enterprise: 239

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Helpdesk
- Listing reviews: 1

## Public callouts
- All customer messages from email, Slack, and social channels appear in one place
- Generate personalized response drafts instantly with optional auto-send
- Action items mentioned in messages become tasks automatically
## Shopify App Store categories
- Chat
- Helpdesk

## Data note
Profile updated: May 20, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:13:56.582997\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-05-20 23:51:32.785011\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/aiva-ai-inbox-assistant)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)