---
title: "Aiders: AI Email Support Agent Shopify App Profile"
description: "Aiders helps your team handle customer support email using your Shopify orders, tracking updates and store policies. Set your brand voice and refund rules, review conversations in one inbox, and take over when a case needs your judgment or pivot towards complete autonomous control. Tickets bring decisions to your team. Chargeback Shield flags risk signals in support emails for review. Use the playground to test conversations before enabling customer replies."
canonical_url: "https://shoplist.co/shopify-apps/aiders-ai-email-support-agent"
markdown_url: "https://shoplist.co/shopify-apps/aiders-ai-email-support-agent.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "aiders-ai-email-support-agent"
source: "public Shopify app profile allowlist"
---

# Aiders: AI Email Support Agent Shopify App Profile

> Aiders helps your team handle customer support email using your Shopify orders, tracking updates and store policies. Set your brand voice and refund rules, review conversations in one inbox, and take over when a case needs your judgment or pivot towards complete autonomous control. Tickets bring decisions to your team. Chargeback Shield flags risk signals in support emails for review. Use the playground to test conversations before enabling customer replies.

## Quick answer
Aiders: AI Email Support Agent has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Aiders: AI Email Support Agent
- Monitoring status: First-adopter watch
- Developer: MKB Trading
- Developer profile: https://shoplist.co/app-developers/mkb-trading
- Shopify App Store URL: https://apps.shopify.com/aiders
- Website: https://aiders.app/
- Launch date: September 17, 2026
- Shoplist category: Product Reviews & UGC
- Free plan signal: Yes

## Pricing summary
Free: Free; Starter: $59/month; Growth: $169/month; Scale: $549/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 3, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Helpdesk, #165 (14-day median position)
- Listing reviews: 0

## Public callouts
- Answer order and delivery questions using Shopify data and tracking updates.
- Keep replies consistent with your store policies, brand voice and signature.
- Review tickets and approve order actions from your support workspace.
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-03 17:22:21.825294\+00
Detection metrics refreshed: 2026-11-03 10:00:00.337189\+00
Public app evidence date: 2026-10-13 23:55:13.66553\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/aiders-ai-email-support-agent)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)