---
title: "ActDeskAI Shopify App Profile"
description: "ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping. Complex issues route to your team via email with full context. You control tone, welcome message, and escalation rules."
canonical_url: "https://shoplist.co/shopify-apps/actdeskai"
markdown_url: "https://shoplist.co/shopify-apps/actdeskai.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "actdeskai"
source: "public Shopify app profile allowlist"
---

# ActDeskAI Shopify App Profile

> ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping. Complex issues route to your team via email with full context. You control tone, welcome message, and escalation rules.

## Quick answer
ActDeskAI has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: ActDeskAI
- Monitoring status: Storefront detection limited
- Developer: Actdeskai
- Developer profile: https://shoplist.co/app-developers/actdeskai
- Shopify App Store URL: https://apps.shopify.com/actdeskai
- Website: https://www.actdeskai.com
- Launch date: May 6, 2026
- Shoplist category: Marketing Automation
- Free trial signal: Yes

## Pricing summary
Starter: $29/month; Growth: $89/month; Pro: $299/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 8, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 1 day held out of movement)
- Primary App Store category: Helpdesk, #266 (14-day median position)
- Listing reviews: 0

## Public callouts
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Merchant controls — set agent tone, welcome message, and escalation rules
## Shopify App Store categories
- Helpdesk

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-08 19:26:47.829553\+00
Detection metrics refreshed: 2026-11-08 10:00:00.19319\+00
Public app evidence date: 2026-10-13 12:40:46.221632\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/actdeskai)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)