Reviews for PreProduct next‑gen pre‑order

Oli was very fast to respond and very helpful! She handled my issue immediately! The overall app integration was smooth and a very good experience. Would definetely recommend!

Oli was a huge help in getting this set up on our store. Great support, and I would recommend this app!

This app is brilliant and was exactly what we were looking for. I do custom designs for clients, so I needed a way for them to pay a deposit. I messaged Oli, and he set this up so it could go on our landing page. Fantastic customer service.

This app has been great to capture interest in my product. Oli has been incredibly responsive and helpful, even making same-day updates to the app.

Amazing customer service! :) Oli was prompt in replying, looking at the issue and fixing it on the spot!

Oli is amazing. Really quick response and fixed all my issues promptly. Looking forward to this bundle builder in action.

Oli is amazing!! He was super quick to reply and make my site ready for launch. Highly recommend working with him!

A straightforward, adaptable, and hassle-free way to enable pre-orders on your site. Excellent and expeditious support from Oli!

This app has a great collection of functions. I got it installed without a hitch and when I had a questions and needed help some code, Oli was right on top of it and resolved my issue immediately. I definitely recommend working with Oli and installing this app.

Oli is an absolute legend! Resolved an issue I had caused by another pre-order app promptly allowing me to pick up sales, save yourselves the hassle and go with these guys first!

Incredible product with incredible customer service!

STRAYE

2024-11-21

Oli is extremely helpful, going beyond what you think his responsibility would be. World-Class. This app solved al lthe problems we had with multiple other apps in this space. Pre-Order isolation was key for us, and they pulled it off.

PreProduct worked great for my store and was easy to set up. When I needed help their customer support was quick and easy. I'll be using it again.

such a simple and easy solution to opening up pre-orders for your site. Great features all round and the support is also extremely helpful and quick if there are any small issues - all of which have been fixable! Will continue using

I had been looking for an app to launch a new product, allowing me to get cash up front to pay for the production as much as possible. This one fit the bill perfectly, the UI is clean and easy and it does the job. Any tweaks I had, were answered fast and resolved by Oli to allow minimum disruption. Highly recommended this app for new launches. Would be even better if you could do offers on the pre orders and or choose different variants for more than 1 selection.

Arcadia Publishing

2024-09-17

United States

This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!

Great app, great support!!! We gonna test and use it :)

Top 3 best Shopify apps I've ever tried. Oli has been incredibly helpful, and my experience with PreProduct has been amazing so far. I can definitely recommend this app.

This app provides the necessary mechanisms to setup your store in a way that mimics crowdfunding platforms which allow pre-orders to be received and charged at a later date. The help requests are always adhered to very quickly. Oli is great to work with and will look after you with any of your concerns. Whilst I'm yet to launch officially and see it work, so far the setup and service has been great.

We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.

Thanks to Oli and his help we have had a seamless integration of our up and coming presale this year. He has been extremely fast to respond to emails and the customer support is well above and beyond most support expectations. The app is exceptionally easy to use and does exactly what we need to make our presale run smoothly and with ease. Thanks again!

Great app - works well. and they're very helpful!

Amazing high quality app, that does everything it's supposed to do without any glitches. I have to say the absolute best thing about this app though is the support! I've had many questions, across many emails and they were all answered beyond expectations; and in a timely manner. I literally had 5 replies, and a small customization done before another app could even reply 1 time to me, for one simple question. Oh, and even one of the co-founders was helping me via email. Can't ask for more support than that! I look forward to using this app for years to come, and helping grow our business with it.

We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.

We had some unusual and very specific needs which the app did not support. However, the support team was committed to helping us come up with a solution and invested many hours in support. The support team helped us develop a creative solution and we are successfully using the PreProduct to collect deposits for wholesale orders.