Reviews for Klaviyo: Email Marketing & SMS

I’m unable to find documentation around setting a confirmation email for my subscribers, I’m very confused by their plans. I have a lot of subscribers and before importing them, It looks like I would be charged may 100s of $ per month to hold them. I wasn’t able to find documentation on these issues. I’m getting logged out regularly of my account and keep getting Captcha anytime I want to make a change. I’m not sure how to proceed. It’s also very time consuming to always keep login in, doing the two factor authentication and then doing it all again the next time I want to see the dashboard,. It’s a very tough experience I must say. It’s a nightmare to navigate the UI, I’m unsure which menu does what and I’m confused by the offering. The error messages are also unclear and the documentation incomplete, I was unable to progress with setting this up properly. I hope I can get help. If we can get the login issue, the billing issue and the missing documentation issue I’ll update this review. Thanks and I hope you can improve your app.

THe best marketing app on the market. thanks

Probably one of the best emailing tools especially on their free plan. Very easy to use and efficient.

Wonderful! Easy to work with and great wording and templates. I can't wait to see the results from using it.

amazing and really helpful! helped me a lot with automation as a beginner. and what's more it's for free

la mejor app de marketin por email! muy contento! la verdad es que cumple todos los requisitos, funciona a a la perfección!

The best email marketing app ever! I haven't used a better one yet. Super easy to use and integrate!

Great App, easy sync and ready to work! This is exactly what I was looking for. With Klaviyo you set up and sync your Shopify account in 5 minutes and you start sending emails, setting up pop ups and anything else to increase traffic and sales in your store.

Me encanto! fácil de usar y muy efectiva!, estoy agradecido con todo el equipo de Klaviyo por que gracias a ellos aumente un 30% mis ventas

Functionality is amazing. It was a little complex to install some features like generating user-specific discount codes on a pop up sign up form, and hard to find the matching support information on this. It is a little more expensive compared to the Mailchimp which was free, however, this is worth the charge. The automations are seamless and very easy to set up and use. Over all we are happy we made the swap over :)

The app itself might be great but their customer support is nothing to rave about. They do have a phone number but it's only if you're wanting to speak to sales. You can only email support but of course when you have urgent matters, you're not going to resolve the issue within your timeframe. The system disabled my account to be "reviewed by compliance team" right after I launched a time sensitive marketing campaign and looking to email my subscribers. My subscriber list should have been intergraded from shopify as they claim that is the main difference between Klaviyo and Mailchimp but when it comes to importing your list, you manually have to export from shopify and import because although they are automatically imported to your "profiles" they are not imported into your lists and segments which is pretty useless. So you have to manually export and import and even then they disable your account because it has to be reviewed by their compliance team... Since I signed up, all I have been experiencing is inconvenience to say the least. so far, wouldn't recommend it tbh... not to mention my call somehow got disconnected twice when I tried speaking with heir sales department.

Esta aplicación me ha dejado utilizar mas y mejores herramientas para llevar acabo mi proyecto, de las mejores aplicaciones!

Great App, tested it 1-2 hours and it seems to be effective. I need to write 100 characters, so that i am finishing this sentence now.

This app has been a lifesaver. It does most of the work for you. I would recommend this app to anyone struggling with building your email campaigns. I absolutely love it!

This is Email app is so easy to use. You can use their design builder to create stunning email campaign templates.

This app is great and easy to navigate it helps me so much with marketing and making sales! I'm so glad that I downloaded Klaviyo

One of the best email marketing integration app, especially for eCommerce. The pre-made flows are so effective and practical.

This app is amazing! Honestly, Our previous provider could NEVER compare. We have told all of our business buddies to switch over. So easy. So simple. We wish we would have chosen them first

This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...

very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

no confirmation email and I tried to do anything I could to find or receive their email. I subscribed the 550$/month for this app and I can't log in to the app currently Email for support and no response for 1 week

I love using Klaviyo! So easy to use and makes me run my business smoothly. I recommend Klaviyo to everyone.

Klaviyo is a great e-mail marketing app. It helped me a lot with the e-mail campaigns. The built in templates are easy to use. What I really love about it is the sign up forms. Great app with all that it can do for free.

Have started using Klaviyo this past week and Im loving this email platform. I love that you have a quick snapshot on your dashboard to see how each of your automations & campaigns are converting. It hooks into your shopify store so when you up load your list it segments who your buyers are and who are not. Automations are easy to set up and really like how you go through the setup wizard to upload & define common assets like logo's, fonts & buttons so each communication is consistent in look and feel.