Reviews for Evey Events & Tickets

Pricing is really not intelligent. Company who organize plenty of events will never pay this price ! If you took a commission instead, all companies are happy to share success but not to pay that much with any guarantee of success. Brainstorm again guys you have the app, market it well now !

Not a complete solution. Tried to use the check-in capability advertised. When tried to sign up, you get "Thank you for your interest in Evey Events. We are not accepting new user signups at this time, please check back later." Also a bit of bait and switch, $20 for shopify, and to do check-in, it's another $29 a month

DO NOT USE. We have been continuously overcharged by this app long after we have stopped selling tickets for our events, and as the app will not load for us, we are unable access it further to address the issue. We have been in communication with them for months flagging this issue, during which they have continued to take significant payments from our account, without properly addressing the issue. AVOID.

I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent) 2 main effort points : => Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point) => There is no mail tracking / dashboard (when sending the attendees tickets) The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money

I've been working with Evey for about two years and have found it to be an excellent solution. Gets you the best of Shopify (with its considerable strengths) with the added support of event management. The team also helped configure a custom solution for a large-scale conference. While custom builds can be a little rough... (I consider ours a beta), the Evey team have been incredibly responsive to create precisely the manager we asked for, with very friendly support. Very positive experience. It's been very positive for us.

Do not use this app if you plan on running a efficient, seamless check in for medium to large scale events. (3000+) The app is full of bugs and errors, constantly kicking back 404 errors when checking in 1000's of people. We had to reset our devices CONSTANTLY to log back in and try and get them to work. The server that the check-in service runs on is terrible slow and unreliable. The customer service is nearly non-existent. Absolutely bring a print out of the attendee list beacuse you're going to spend half your day checking in people manually, on a piece of paper. I seriously recommend finding another app unless you're running a tiny event.

If you need an app that will support your events with tickets, THIS IS THE APP TO USE. It is very easy to use, works very well with Shopify, but most importantly, the customer service is very responsive. I have used Evey for almost a dozen events and almost every single one of my events have gone smoothly, without any hiccups. However, I recently had an event where I had a question that I just couldn't figure out and they hopped on it! Levin and the team worked to get it corrected and also to educate me, which is so important. And the check-in app for mobile devices works flawlessly, which makes it incredibly easy to staff as many ticket scanners as I need for events. . . . My standards are relatively high and I don't write a lot of reviews, and I certainly don't write a lot of 5-star reviews. EVEY EVENTS will take your events up a level and your operational stress down.

I managed two stores. the first few events we ran worked fine. The setup was painless. However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out. Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store. by accident I discovered I have two events that i did not create in the wrong store that I can't delete. Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.

i installed the app, had a question, NEVER got an answer from EVEY. Reached out to Shopify, they referred me back to Evey, so basically, the run around. You are totally on your own if you use this. In reply to the review feedback Evey left, please note, Evey did not reach out to us even after they acknowledge that we could not reach them in their review feedback. Another example of how they do not help. We really wanted to work with them but NEVER got a call or email from Evey.

Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!

We used Evey to market, promote and brand our recent event seamlessly on our website. We loved being able to see every customer and check-in on their app.

Fantastic app and great service from this company. They have worked extensively with us to get a complicated event/conference off the ground. The shopify + evey combination makes for an incredibly powerful conference registration service. Recommend the product highly. Also, their customer service has been stellar in order to get the app performing just as we need / hope. Highly recommend!

This company is excellent. They're software is good, but the Customer service is fantastic! We had an event that our bookstore manager accidentally deleted 1 day before the event and it was completely gone. I emailed their customer service at 7pm the day before the event and they had a way for us to access the information by 10pm. After hours... customer service! That's what makes a great company. I suggest that they make it more difficult for an event to be deleted, but when it comes to responding to concerns, they are absolutely on the ball! Thanks EVEY!

Waitakereaucklandbrass

2017-04-03

New Zealand

Awesome app for managing events and ticket sales. This was the only app we could find that would do what we needed. Excited to use the app to manage our brass band concerts and events.

Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app. Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify. Will be using it again this Autumn.

We use Evey to manage roughly 200 events a year (with over 2500 tickets sold) through our Shopify store, http://camptech.ca. We've been really pleased with what's possible with Evey, and whenever we've had any issues (not many), the Evey team is fast to respond and even customize things for us. Before building our site, we looked at many event management solutions. Evey is perfect for us, and is the only one we recommend.

I have not used their service as I was needing additional information from them. After 10 days and 4 emails I've concluded that they have ZERO customer support. Their product could work just fine but if something breaks or you need to contact them, you are out of luck which is a deal breaker for me. I'd recommend looking into BookThatApp instead.

A very good event app with helpful and attentive support.

Outstanding! We have used Evey for two charity events that we have organised in the past 6 months and it works so well for us. It's easy to set up and allows for as little or as much information as you want to share whilst allowing you to costumise the tickets etc. Selling tickets to our events used to be a real nightmare and Evey has made it really simply and functional. Thank you so much for your support with this! Patricia Durao Lewi The CATS Foundation United Kingdom

Works perfectly! We were very successful selling online tickets with our 2014 event. We will definitely be using this app for our 2015 events!

We found this to be the best event plugin for Shopify. Certainly worked well and any issues that we had with the app (and sometimes even outside the app) were extremely promptly and helpfully addressed by the Evey team. I can only echo other reviews: GREAT customer service, GREAT attitude.

If it were possible to give Evey a ten star review, I definitely would. We're an autism non-profit, and we host events throughout the year. When I emailed the support team with questions, they emailed me back within minutes. When I explained who we are, and what we do, they offered us a free subscription, allowing us to use more of the money we raise to help families affected by autism. GREAT customer service, and a GREAT company attitude, generous people, and very helpful support staff. Thank you so much, Evey!

We run an event services and ticketing company - imbibedenver.com - and we use and love Evey. We switched over to Evey and found the app missing a few features we really needed. After a previous app never responded to any requests we made, the crew at Evey responded within minutes, and implemented our requests within hours. Ever since then, they've made updates, fixed bugs, and worked with us and our weird schedule to ensure the product adapts to our needs every single time we request help. Beyond that, the app works great for our event needs. We sell tickets at various levels (GA, VIP, etc), and Evey handles this wonderfully. The ability to edit email templates per event is an incredibly useful feature. The check-in abilities are great, allowing for QR code scans or a simple will-call experience. Overall, we're extremely satisfied with Evey, and become more so every day.