Reviews for BOLD Subscriptions

Alpeka

2020-11-19

United States

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Texas Roadhouse Butcher Shop

2020-11-19

United States

The support team is out of this world! Our tech Abhi has been very helpful. They're knowledgeable and quick to help solve problems promptly

Natural Chef

2020-11-16

United States

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

36th Parallel Coffee Roasters (Pods)

2020-11-15

Australia

We use version 1 on 2 other sites, initially installed version 1 on this site and converted to version 2. Good app but very basic as an initial launch. The payment integration into standard Shopify and the use of standard Shopify discount codes in v2.0 is the big plus for this app. Unfortunately, version 2 is really lacking a lot of functionality. Both basic and complex. Hopefully, the team at Bold can add some functionality soon. Pros Fast and clean widget Great integration into Shopify products Supports Shopify discount codes Uses Shopify standard payment gateway and other features such as cancellation etc. A product can be on more than one subscription group. Cons Lack of customisation except if you edit the code. No tagging. No Convertible subscriptions No Build a box subscriptions 

Himmaleh

2020-11-15

United Kingdom

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

manifestocoffee

2020-11-12

United Kingdom

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what it's capable of now. I guess that's reflected in the current price of £0, but it does still set expectations without matching them. It seems pretty limited, quite frankly. The description above states "Set custom delivery intervals using flexible logic, including length of time, specific dates, day of the week, set number of deliveries, and more — or let your customers select their own frequency." but there's no option for setting a day of the week (only date), nor specifying number of deliveries... I can't imagine what "...and more" refers to because the listed features don't even seem to actually be there. No option for prepaid subscriptions, which seems like a pretty crucial thing in the lead up to christmas.

JavaHub

2020-11-10

United Kingdom

Brilliant!! Sid was extremely helpful too with setup! Would highly recommend this app...as easy to setup and easier to manage than others available.

The Vyne Shop

2020-11-04

United States

Giving 4 stars because the app is NOT super intuitive (I'm a tech person too) and their training materials are outdated displaying materials for V1 while app is on V2, so I had so many questions and needed help from the Customer support team. Happy to say they are very quick to respond. Rifat was amazing! Answered all my questions and I was quickly then able to proceed with getting things set up the way i needed. Thanks Rifat.

Peggy Orange

2020-11-03

United Kingdom

Cody was a great help in arranging the install and answering questions. Still need the install team to fix some issues, but it's very simple interface to use as someone who doesn't want to get involved in coding/script etc. Not as much functionality as V1, but I like the integration with shopify checkout to make the process much smoother for the consumer, and hopefully for me too. Hopefully more functionality can be added over the coming weeks/months to take it to another level.